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Posted on Jan 04, 2008
Answered by a Fixya Expert

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Kenmore Washer Spin Issue - Need help troubleshooting

Model:
Kenmore 70 Series (Top load, Direct drive)
Model 110 24722300
Serial CP3801719
Approximately 3.5 years old; relatively light usage
Issue:
The drum recently stopped spinning during spin cycle. All other functions seem normal: timer/electric, draining, agitating, etc.

- I've checked the lid switch (jumpered the power with case off)
- the clutch operates/turns during spin operation
- the pump removes water during spin operation
- the motor coupling appears to be intact and operational
- there is no sign of oil, fluid, or water leaks around any components
- there are no metal or plastic filings present
- there is nothing caught in or between the tub
- the drive block appears intact (if I am looking at the right part)

I am assuming I have a clutch or brake issue. The brake does not appear to disengage during spin (although I can still rotate the tub manually). I rubbed a small amount of silicon lube on the brake drum, but it didn't appear to help.

I've removed the outer case (obviously), the agitator, the pump, and the motor.

Any guidance would be appreciated before I completely (or unnecessarily)disassemble the machine.


Thanks much,
Stacy

  • roanoke Jan 04, 2008

    It successfully washed the most recent load (fill, agitate, rinse, drain), but it did not spin at the end of the cycle... and left the load quite wet of course.

  • LeoLeon Apr 28, 2008

    Washer won't spin at all to spin dry the clothes

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3 Answers

Anonymous

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  • Posted on Jan 04, 2008
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Take it back to the wash cycle and fill it and see if it washes. Then reply and let us know please do not rate us til we are finished.

  • Anonymous Jan 04, 2008

    bud if you gone that far you have all ready disabled it pretty far lol .you don't have a wig wag switch your washer is to new for that but they are real he's not kidding you.it sounds to me like your problem is in your spin tube you will need to pull your tyranny if you have checked everything you have stated here lean the washer back against the the wall as much as you can and after pulling the motor and all the other stuff then take the four bolts out of the tyranny after removing the agitator and stuff then slide the tyranny out and check the plastic coupling on the spring. im not sure right now and im a real tech and i will hang with you don't rate till were done are you sure you did the lid switch as that sounds good to me i need to know the age of the washer we will go from there and we will fix it im a pro the washer is built by whirlpool and is a Good washer lets chat before you get to deep ok

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  • Expert 288 Answers
  • Posted on Jan 04, 2008
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Check the coils on the wig-gag. Its a couple of bars that engage the spin drive or the wash drive. If you look at the machine when its running you will see it moving back and forth, hence the name. If the coil engages the spin cam, but it still will not spin then the tranny is your next culprit.

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  • Posted on Jun 05, 2009
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Hi, I have the same machine and same problem and I fixed it this morning I felt something with my hand at the bottom of the drum. It was a nail that went diagonaly insibe one of the drum holes right under the outer surface of the spinnner, right now it is working perfectly.

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My kenmore 70 series washer will not spin or agitate

if you can hear the motor running,then its the direct drive coupler between the motor and transmission that the teeth are broken off and cannot mesh, you need to remove front panel to check,but,if no motor noise,then its your lid safety switch under the top cover,you need to remove front and top cover to check
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Have you checked the drum for residue that may actually prevent it to spin? try to check the cycle selector as well and try to load more clothes... keep us posted, thanks for using fixya!!
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I have an Kenmore 70 series washer. It would not Spin or Agiate so after looking to the internent for help I found it may be the washer coupling. I replaced this part, but now it won't spin, agitate or...

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.########) and you'll see a list of major sub-components with diagrams and parts.

Also see the Whirlpool / Kenmore Service manual for top load, direct drive washers:

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Are you sure that you plugged the Lid Switch back in when you put the cabinet back on??

If the switch is connected, I'd also pull the cabinet again and make sure that the Motor coupler is installed correctly. If it isn't, it could be broken again and the washer wouldn't agitate or spin.

Are you sure you connected the motor?
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Belt is loose or needs replaced. on a 70 series kenmore washer machine

Can you provide the exact Make, Model and Kenmore model number? ..........

Kenmore model numbers use the format ###.######## with the first three digits of 110 for Whirlpool manufactured machines.........

The model number on top load washers is usually found by lifting the lid and looking above the tub.

The Fixya numbers are Stock Numbers.

Since basic top load direct drive, top load electronic and front load washers are very different, the actual Model Numbers are necessary to correctly diagnose the problem.


Slipping on direct drive washers is usually caused by a damaged / broken Motor Coupler or clutch.

If yours is a direct drive machine, see the following:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=135&osCsid=5666a1d539401da8aec3c1514f2bc0f9

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Next, see the Whirlpool / Kenmore Service Manual for top load,m direct drive washers. It has troubleshooting and testing procedures.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If its' been sitting in a damp garage for 10 years, I'd pull the cabinet and start by testing the electrical components to and through the motor. It's likely that one or more of the connections has rusted over time.

See the following for how to release the console and pull the cabinet in order to get to the motor and wiring:

http://www.american-appliance.com/catalog/newsdesk_index.php?newsPath=16

I'd also use the Service Manual tests for the timer and other console switches.


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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (Usually a number such as 110.######) and you'll see a list of major sub-components with diagrams and parts. You should be able to find the model number on the cabinet after lifting the lid.

If you cannot hear the motor turning at all, the problem points to one of a few places.

1. The timer. Check to see if it is moving at all.

2. The timer motor, this drives the timer.

3. The Lid Switch, If this is bad, the washer won't get into drain / spin mode.

4. The motor or capacitor themselves.

Following is the Whirlpool PDF on top load, direct drive washers with a troubleshooting section and sections on testing components.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


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No wash, no spin read THIS
Spins, pumps, won't agitate right: check THIS out


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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You need to replace the drive block and basket drive. You can download a tutorial to get you started at www.shop.washermd.com. The gearcase replacement tutorial will put you in the right direction. Dave
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Yeah you need to replace the water valve. To get to it you need to remove the cabinet on the newer direct drive models, If yours has a rear access panel then you simply pop the top to get to the valve after removing the hoses. Fairly simple job. Here is a good website for direct drive coupling replacement . It shows you how to open the cabinet. http://repair2000.com/coupling.html
GVI 151 is the generic part that fix all belt drive models. Direct drive will need its own little water valve buy hay it ain't but 20 bucks.
For a better explanation post you model number in the comment box and I will research it further for you amigo.


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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