Zebra 3842 the printer does not print but it does shot out the labeled. It has ribbon. Can you offer some advise. It printer alright and then I moved my office and when I hooked it back up it has this proble.

I was using LibreOffice Writer to print terminal block labels on my TDP43MY and was having all kinds of problems. (I tried EasyMark too, but had just as many problems.) The printer was constantly switching landscape and portrait modes on me. It would print 2 sets of good labels (portrait) and then the next label would be landscape. It did this no matter if I printed one page at a time or if I printed the whole document. I spent over half a day trying to get it to work, and finally succeeded - read on.

No surprise that the Panduit TDP43MY printer is really a Zebra printer. I discovered this by accident when I first got the printer. I connected it without first installing the driver and windows asked for a driver for a Zebra printer. Knowing it was a Panduit, I rejected windows offer and installed the Panduit driver. I spent a whole day trying to get it to print correctly and decided I would try windows recommendation of a Zebra driver. I did some digging and discovered it is a Zebra TLP 3842 printer. I removed the Panduit driver and installed the Zebra TLP 3842 driver. The version I have says "Windows driver for ZDesigner TLP 3842 Version 5.1.07.6290 Copyright 2016". I then used LibreOffice Writer to print my labels again. Wonder of wonders it printed with ZERO problems! Yeah for Zebra!

This could simply be old direct thermal labels. Direct thermal labels have a shelf life of about 1 year from the date of manufacture. After that time has lapsed the thermal coating on the labels begins to dissipate and this will cause labels to print light or faded. You can trouble shoot with a roll known to be fresh. You can get one free here to test Labeldomain com .

If this does not solve your problem then please check this article on 5 common print quality issues and how to correct them Fix Zebra 2824 2844 3842 print quality

There are lots of possible problems here: printer broken, bad cable to computer, bad roll of ribbon, labels don't match ribbon. I was having problems getting my TDP43MY to print correctly. I ended up removing the Panduit driver for the TDP43MY and installing the Zebra driver for the TLP 3842 instead. Turns out Zebra makes this printer. The Zebra driver worked much better for me. If you think everything else is fine (printer OK, cable OK, etc.) you might try installing the Zebra driver and see if that helps.

I am assuming you mean misalignment of lable top or start of print moving on label.

check sensor for lable debris.

if OK then perform media calibration:

Enter menu and scroll to ADVANCED

press enter and use password 9999

scroll to MEDIA and RIBBON CALIBRATE

Remove a few labels and remove ribbon

Press right arrow to continue display CALIBRATING PLEASE WAIT.

When complete reload ribbon and labels press right arrow printer will feed approx 39"

printer should now print OK.

It sounds like they are in backwards or on the wrong side of the thermal printhead.

turn the printer off then push the reset button in back then turn on and keep holding for 60 seconds and then release. this defaults the print server only, not the printer.

Recalibrate the printer, it seems it might have lost it's calibration. Chekc and clean all sensors in the paperpath with Isopropyl Alcohol.

Have you checked for minute folds in your ribbon? Once you get a fold in the ribbon, no matter how small, you may have to manually feed several feet of ribbon through to get rid of the ripple. We have had similar problems in the past with inexperienced operators installing new ribbons.

Yes. You need to be sure the upper Media Guide plate is installed and that you have run the Media Sensor setup that is offered through the menu. Once the setup has been run correctly, the printer will be able to sense the ribbon is miising and stop the print job. If not setup, it will do as you have described.

try adjusting the presure of the printhead

here is the site for the manual

http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.results.html


good luck