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Is that true for both print and copy job ?
Where does the jam happen ?
I am thinking if it is at the paper pickup roller area just as the job starts to print and not midway while printing, check the paper quality; dirty pickup roller; clean cork pad and try job from another tray
what is the error ?
does it says Paper jam, Open the print cover and remove paper jam..
If this the error repeating then make sure,
1. u r not overfilling the paper tray
2. put the printer on a hard surface (not on a half out surface)
3. from now on be gentle with the paper tray.
4. unplug the printer everytime u r done or atleast overnight.
Make sure all surfaces are clean and your paper has static electricity removed. you can do this by fanning it over a grounded surface. Check the paper feed rollers to be sure they are clean and have no sticky areas. Be sure no to put too many pages in at a time. Try one page at at time first to test and see if all goes well then proceed to try several sheets, about 10 or 12.
I suggest you get a sheet of Card Stock
(Heavy paper) and place it in the feed way. Then press the print button,
applying a slight amount of pressure on the Card Stock so it will feed through
the printer. The reason for this, is in some cases I have been able to clear
the paper track of debris that was deposited there over time. Worth a
try. I have fixed a number of printers this way saving costly
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
Try this: make a copy and stop it when it reaches the cartridge ( has to have image on paper) take out paper and look at it, does it have blurry copies? if yes, then the problem is with the cartidge or (worse) the laser printing device ( expensive).
Take a chance and replace the cartridge. if still there you need to replace the laser unit.
If it does not have blurry copies when you stop it at the drum then check the fuser unit( doubt it ) to see it it has any writing or toner on it.