Canon PowerShot S500 IXUS 500 Digital Camera Logo

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Posted on Nov 01, 2009
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The screen is black when trying to take a picture. When you switch over to view pictures there is no problem. What do I do?

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CameraR

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  • Canon Master 4,738 Answers
  • Posted on Nov 02, 2009
CameraR
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This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.
Applicable cameras include: A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

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I don't think anything is wrong with your camera. Just check the Manual.
Your camera has a view finder, to make pictures. Yes the little screen on the top left (Backside) As an extra the camera has live view, that can be switched on and off. because the live view consumes lots of power, it is advised to use the view finder. If you want to switch it on, you can do so in the settings menu. There go to the live view en switch it on.
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