My shortcut is locked and I cannot open it even from My Computer
You may have the encryption set on the drive - meaning it needs a password to access the Maxtor. Is this problem on the original computer you installed the Maxtor or on a different machine? Either way try reinstalling the Maxtor software. If you do not have it you can get it online at:
http://support.seagate.com/rightnow/mini_software/otiii_mini.exe
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My shortcut is locked and I cannot open it even from My Computer
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