Question about Brother MFC-7220 All-In-One Laser Printer

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Mfc-7220 Back Cover Open

I fixed a paper jam. Now the Back Cover Open error message will not go away and the printer is offline. Checked, rechecked. Interlock on back cover?? This is quickly becoming an oversize fax. Or paperweight. Thanks for your help!

Posted by billohno on

  • 3 more comments 
  • Anonymous Apr 08, 2008

    I too have an error message that says back cover open even though it is closed and there are no paper jams. please help, roxanne

  • Anonymous May 07, 2008

    Same here! Twice! I don't think that Business Depot will give me ANOTHER replacement unit! Anyone???

  • Anonymous Jul 25, 2008

    Yes, same problem. I've unplugged power, removed and reinstalled drum, opened back cover slowly and quickly, even tried shutting it hard. Still get the error message. Please help.

  • Anonymous Apr 15, 2009

    Joe
    Thanks, it worked like a charm. It was so simple once I knew what to look for.

    Mark

  • Anonymous Mar 22, 2014

    paper jam error on MFC-7220

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Anonymous

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This one made me crazy, but I finally figured it out. Turn the machine around so that you are facing the back. Open the back cover. Pull down the second smaller roller cover inside the machine. If you look closely at the second smaller cover, on the right hand side (closer the the inside of the machine), is a very thin round piece of plastic that is only half the length of the smaller cover. There are 2 thin plastic tabs attached to either end of this round piece of plastic. Gently shift this over so that the 2 plastic tabs can now go into the space provided for them. I had to move mine over only 1/4 inch.

Posted on Nov 13, 2008

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Anonymous

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I removed (carefully) and reinstalled the back cover. That solved the problem.

Posted on Jul 27, 2008

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