My neeon 2 1 gb mp3 player doesn't work...

Hi Cherry - that's not too hard.

Restricting volume (password protected) is done through Creative Media Lite software.
How to use Creative Media Lite

After protecting the Volume Restriction settings with a password, the same password is required for subsequent changes.

If you forget your password, reinstall your ZEN Neeon 2 firmware. You can download it from Creative Worldwide Support ZEN Neeon 2

check its settings. most likely it is corrupted..try setting back to factory settings.

After i format my 'Creative Zen Neeon', the program file seem to have been erased and i cant play songss with it anymore.HOW? help me! anyone can send me information and the program files for the MP3?

remove music and reformat then put music again

YOUR MUSIC FILE IS CORRUPTED.When you hook it up to pc .open the files on the zen and format the music file.If you still have a problem.Format the drive and download new drivers here>http://support.creative.com/kb/ShowArticle.aspx?sid=8451.RICHARDM69

your neeon may have some virus.. go creative shop and troubleshoot.. i did that n it worked.. but now it hanged.. kaysiao areadi..

what you should try is to format the music folder on the zen. Then after that properly transfer the music and it should play with no problems.


Thanks,
Nate

Allow unit to run dead.recharge battery.turn on and push reset(small paper clip in reset hole).turn off and back on .should now work.if not format and download new soft ware at http://support.creative.com/kb/ShowArticle.aspx?sid=8451.RICHARDM69

These symptoms points to a bad hardrive. Replace the hardisk and reload the latest firmware.

If your out of warranty with your Neeon, open it up. Loosen the 2 screws at the bottom of the player and remove it. Then carefully pry open the back plate using a small flat screw driver and remove the battery (it has a mini connecter on the top left, inline with the USB connector).

Remove the front cover. You'll find the hardisk on top of the board below the LCD. Remove it carefully from the connector. on its right side.

If you got a new HD, replace the old one and reassemble your Neeon.

Next download the latest Neeon Firmware Upgrade here:
http://sg.creative.com/support/downloads/download2.asp?MainCategory=213&Product=12214&dlcentric=9534&Product_Name=ZEN+Neeon+5GB%2F+6GB&OSName=Windows+XP

Firmware above is for Windows XP. You can download a version of the Firmware at Creative site in your region for your specific OS requirement...

Before

To install this firmware upgrade:
1. Press and hold the Play button while connecting your player to your computer's USB port.

2. Continue to hold the Play button for 10 seconds after connecting your player to your computer.
3. Release the Play button when the Find New Hardware dialog box appears on the screen.
4. Follow the instructions on the screen to install recovery drivers for your player.
5. Download the ZenNeeon_PCFW_LF_1_011_FM.exe file into your local hard disk.
6. Double-click the firmware upgrade file and follow the instructions on the screen.

I found the above instructions with other Neeon's forum here:
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=176728

You'll have the option to format and reload firmware. Choose that option. Wait for the upgrade progress to finish.

When it's done, your player will connect and recognized by your computer. If it shows in MY COMPUTER as removable drive, then your in luck!

Proceed by drag and drop method of transfering your music files or using the CREATIVE MEDIA SOURCE ORGANIZER.

I'm currently looking for a way to hack the Neeons Hard Drive and replace it with a CF card just like what I did with my Zen Micro. Unfortunately the first CF card I bought (1 Gbyte) did not work on the Neeon, the XP wont recognize the player.

But I'm not giving up, I had to find a better replacement that match the compatibility requirements of the Neeon. I'll try different brands and speed. The CF card is much more robust and shock free. It reads faster with no hang-ups.

I'll post my results in the future if I succeed.

I'm a bit confused by your description, but you ARE talking about non music files... Is it possible at all that you deleted system files from your player? If so it really wouldn't respond. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Another thing to try is recovering you system files through a firware upgrade/install. I'm not sure it will work, but would you mind being a guinea pig? let us know how it turned out. Good luck