Tray not lift

Hi.

Panasonic Workio DP-1820P error code E02-01 These instructions describe error code E02-01 solution for a Panasonic Workio DP-1520p, DP-1820P copier machine. This should solve your problem; this introduction will help you to troubleshoot some common error messages related to Panasonic Workio DP-1520p, DP-1820P Error Code E2-01, E2-02, E2-03, and E2-04 that you may receive.

Meaning of E02-01 the Error Code:

E02-01 means the Tray 1 cassette lifting motor unit fault. These machines use a lift motor encased in a plastic drive gear casing. Usually something inside the casing breaks, this usually happens in trays that have Ledger or Legal paper installed. The weight of the paper can cause these gear packs to break. Also if the customer loads letter paper in a tray set up for larger paper sizes.

How to fix the error:

Maybe a problem with tray 1 lift motor either you have a bad motor, Pull the paper tray out and see if the paper is lodged behind the tray, Also make sure the white coupling on the rear wall is in one piece. Check that the flag on the back of the tray is still present. Mostly it is broken and sometimes can be repaired, and otherwise, you have to change it, and to open the back cover and reach that (Part no is (DZTY000357 Paper Lift Motor Assembly, lift up drive).

Some of the possible causes:

• Remove the tray and check for paper behind the tray.
• Check paper falls back causing the gears to break.
• Check cassette Lift Motor connector.
• Replace the Tray 1 lift motor.
• Check the Mainboard.

Good luck.

Elevate drive malfunction
<When FS-527 is installed> • During downward movement, the tray 2 upper limit sensor (PS24) is turned OFF and the tray 2 lower limit sensor (PS21) is turned ON. • The elevate motor (M15) lock signal remains set to H for a set period of time while the elevate motor (M15) is turning. • The tray2 upper position switch (SW2) is turned ON even after the set period of time has elapsed while the elevate motor (M15) is energized. • The tray2 lower position switch (SW3) is turned ON even after the set period of time has elapsed while the elevate motor (M15) is energized. <When FS-529 is installed> • When the exit tray is moving up: When the tray up/down motor (M2) starts rotating with the output of the tray lower limit sensor (PS6) being ON, PS6 is not turned OFF even after the set period of time has elapsed. • The paper surface detect sensor/1 (PS2) or the paper surface detect sensor/2 (PS3) is not turned ON even after the set period of time has elapsed after the tray up/down motor (M2) starts rotating. • When the exit tray is moving down: The tray lower limit sensor (PS6) is not turned ON even after the set period of time has elapsed after the tray up/down motor (M2) starts rotating. Remedy When FS-527 is installed: 1 Check the connector between M15-FSCB PJ4 for proper connection and correct as necessary. 2 Check the connector between PS21-FSCB PJ21 for proper connection and correct as necessary. 3 Check the connector between PS24-FSCB PJ16 for proper connection and correct as necessary. 4 Check the connector between SW2-FSCB PJ3 for proper connection and correct as necessary. 5 Check the connector between SW3-FSCB PJ3 for proper connection and correct as necessary. 6 Check the connector of M15 for proper drive coupling, and correct as necessary. 7 PS21 I/O check, sensor check. 8 PS24 I/O check, sensor check. 9 SW2 I/O check, sensor check. 10 SW3 I/O check, sensor check. 11 M15 operation check. 12 Change M15. 13 Change FSCB.
When FS-529 is installed: 1 Check the connector between M2-FSCB CN12 for proper connection and correct as necessary. 2 Check the connector between PS6-FSCB CN5 for proper connection and correct as necessary. 3 Check the connector between PS2-FSCB CN4 for proper connection and correct as necessary. 4 Check the connector between PS3-FSCB CN4 for proper connection and correct as necessary. 5 Check the connector of M2 for proper drive coupling, and correct as necessary. 6 PS6 I/O check, sensor check. 7 PS2 I/O check, sensor check. 8 PS3 I/O check, sensor check. 9 M2 operation check. 10 Change M2. 11 Change FSCB.

Check the sensor for tray #2. Another remove the tray #2 check for broken acturator and or broken tabs that go into the machine to indicate the printer draw two is closed. Lift the printer off tray two use just one and bypass does that work eliminates the circuit board of the machine.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

sir Check the sensor for tray #2. Another remove the tray #2 check for broken acturator and or broken tabs that go into the machine to indicate the printer draw two is closed. Lift the printer off tray two use just one and bypass does that work eliminates the circuit board of the machine.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Clean the feed rollers.

Any message appearing? like 60.X ? '*Open 'tray two' check 'open message (if No check switch 102) YES '*remove tray2 lift drive mechanism(RM1-1074-000CN) check is it working? YES '* check tray mechanism is it engaging to the lift mechanism? '* check connector/cable of lift drive motor* if not working replace lift drive mechanism '* mechanism is good replace DC controller.
RM-1074-000cn

The following might work:

Switch off at mains, remove paper from tray 1, close tray 1, switch on, replace paper when prompted.

Hope this helps.

When I first arrive to any service call the first thing I look for is the service log.

Locate the service log on the rear,side or inside the front cover.

Check the last error code and corrective action.


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F3-12, Paper does not lift in the tray
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Identify how many lift tray is inside your machine.

Check each sensor(s) for smooth operation.

LOOK inside for crack plastic on the lift tray.

Sensor can be defective (non-operational) and no cutting off power to the motor and damage the motor,metal frame and plastic tray.

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Use a small METRO VACUUM with a clean bag,

Vac the interior of the unit,

Look for fragment of plastic tray or sensor arm inside the vacuum bag.



Pass the information to a Sharp authorize shop.

For tray linking to work, both Paper Size AND Paper type must be configured the same for both trays. You probably have the paper sizes the same but types could be different. The is no setting to make tray linking work.. it will do it automatically if the above settings are correct.

Sounds like the pick up rollers are worn or dirty.
You can try to clean them with alcohol.
When you pull the tray out the rollers
should be towards the front of the printer.