Question about Samsung YP-U2X Digital Media Player

2 Answers

Nothing is working please help

My mp3 is playing music fine but when i connect it to my computer, my computer is not recognizing it at all. not in WMP 10, my computer or anywhere else. it charges fine but on the screen you can see "disconnected." i downloaded the ugrader/firmware, i rolled back my WMP to 10 but nothing seems to work, can someone PLEASE help mee

Posted by on

  • 6 more comments 
  • atay Feb 29, 2008

    i have a samsung yp u2r. i was working nicely until the time when it was not recognized by my computer. when i plug it in, it reads "usb connected" on the device for a second and then it reads "disconnected" and begins charging. my player is not recognized by my computer at all.. i've tried resetting but it didn't help either..

  • macmom Mar 13, 2008

    I also am having the exact problem. It charges fine, but is not recognized on the computer. My daughter would like some new music on her player, and some others removed. I can't do anything. Am I out of luck? I have tried installing new hardware, no luck. I have tried using the device manager, no luck. HELP.

  • Anonymous Jun 23, 2008

    i can not get it to charge

  • rex_4u_86 Oct 22, 2008

    not detact by computer...

  • Anonymous Nov 01, 2008

    mp3 player not open

  • add883 Dec 04, 2008

    I have the same problem and suppliers said may be the USB plug of the computer is loose. However I cannot copy files to it if I succeeded in the connection. It said Can't copy xxxx : The directory or file cannot be created.
    There is more than 75% unused space (both 1GB and 4GB MP3 player)

  • number1_blon May 12, 2009

    MIne mp3 does the same thing.......
    says connect......
    begins to charge.......
    says disconnected........
    and doesnt work????

  • Sakura_ch773 May 11, 2010

    Is there a solution without losing all the files? pls...there are important files on my mp3...



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem as funder101.

however, i didn't download firmware.

i went to Windows Media Player, then i went to SYNC and in the upper right corner there's a symbol to format your samsung. now this will erase everything off your mp3 player. once, it reformated it and emptied my mp3 player, i was able to snyc all my music back on my mp3 player. now it works like normal! :-)


Posted on Oct 15, 2008


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 52 Answers

The problem may be due to one of these :

1. The USB port on the computer may be a bit loose, which is why you are getting the message "connect/disconnect", which is the reason why you are able to find the device in the os.

2. If you are using the Yepp with mac, you are going to have to upgrade its firmware using a windows pc. yepp has compatability issues with mac.

Posted on Mar 14, 2008

  • Anonymous Mar 14, 2008

    In case you have a problem to connect your Samsung YP-U2J Mp3 player, you should update Firmware to get it working. The new Firmware may be downloaded from

    CLICK Here to Download : Firmware Update

    This error is common after I installing Windows Media Player 11

    Here is the instruction:

    1. Download the YP-U2J Updater

    2. Remove Mp3 player if you already connected to the USB port

    3. Run the program (You should see something like: Please connect the device)

    4. Hold down the Play button and connect the Mp3 Player to USB port
      (Hold down the play button while you connect the device, you should see
      a message (normally after 8 seconds) like: Initializing on YP-U2J Updater program screen)

    5. After you hear the Windows chime "new device found" or the message
      "Initializing" on YP-U2J Updater, you can now remove your hand from
      play button.

    6. Check the Format Data Area checkbox (By clicking the yes button, you will lose all of your data in your Mp3 player)

    7. Click the "yes" button

    8. Finally, click on the Start button (takes less than a minute). DO NOT REMOVE YOUR DEVICE

    9. IMPORTANT: After updating the firmware, you MUST
      disconnect the Mp3 player and turn it on. You will see a 20% message
      for about 50 seconds and it will be restarted automatically.

    Update: Please
    keep in mind that if you sync your Mp3 player with a computer that has
    a Windows Media Player 9 or 10, you should do these steps again



1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Want to add different music delete the music I have

Most of the mp3 players out there are compatable with Windows Media Player on your pc. Open WMP and then connect your mp3 player to your pc. If it is compatable it will recognize it. From here you can delete any songs that show up on your mp3 player and also add to it from your library that you build in WMP. The manufacturer may also have software for it but if it does work with WMP I would stick with that. Hope this helps ...

Apr 09, 2010 | iLO (2 GB) MP3 Player

1 Answer

Wmp 11 on vista

right click on your cd rom drive. Click on properties, then, autoplay>Select Music cd from dropdown menu. then select "take no action" for disabling WMP popup , if you have another cd player software, choose it to make that popup when you insert cd.

Sorry to say, That wonf fix your WMP but the problem. And sorry, there is not enough info to help you on WMP fixing.


and yes, please dont forget to Rate, if it works.

Apr 10, 2009 | Microsoft Windows Media Player

1 Answer

Deleting Videos

WMP doesn't recognize the players video file system, or your computer does not have the right codecs for WMP to recognize that file type

Delete from windows explorer instead - but be careful to only delete the videos, and not the system files/folders that control video for this player

Jul 10, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Nothing is working please help

Does they gave any driver for that while buying,if given once reinstall and try it,ur problem may be solved if not give to the nearset service centre....

Apr 23, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

The pc doesn't recognize the m250

download the sansa connect recovery tool

download the manual and it will tell you how to reset your mp3

Feb 26, 2008 | SanDisk Sansa m250 MP3 Player

3 Answers

Zen Touch mp3 player isn't able to play tracks in windows media player 11

im not sure but i think you have to create the playlist first then transfer to mp3

Feb 20, 2008 | Creative Labs Zen Touch MP3 Player

6 Answers

Computer won't read mp3 player

Same exact problem! Sorry I'm no help > My Sansa e250 has been working fine for about a year. No problems, I can charge and sync it. > Now all of a sudden I have a problem. > My PC does not see the Sansa. Why? > I enter recovery mode. I see: > Welcome to "Recovery mode" Please connect USB Cable. > I connect the usb cable AND NOTHING HAPPENS! > Yes I read all about recovery mode on the internet. I tried it in both MSC mode and MTP mode. > How can I get my computer to see the sansa? > If my PC can not detect the Sansa then I cant get a firmware update now can I?

Jul 23, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer


I would assume that the music is copy-protected and that the device will refuse to play it because it can't go out to the internet to find a license. If you ripped the music from a CD in WMP, look for an option within WMP that says ''copy protect music'' and make sure it is NOT checked.

Jun 30, 2007 | iLO (2 GB) MP3 Player

1 Answer

Its not plug and playing Sandisk 240m 1g

Hi blackmajik, I just got a Sandisk m250. Windows wouldn't recognize it either until I updated my Windows Media Player to version 11. Now XP sees it just fine and the MP3 player syncs with WMP and accepts and plays music!

Jun 07, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

MWP does not recognize my san disk m230

i suggest an update software ,this will solve the problem.

May 31, 2007 | SanDisk Sansa m230 MP3 Player

Not finding what you are looking for?
Samsung YP-U2X Digital Media Player Logo

254 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Audio Players & Recorders Experts

The Knight
The Knight

Level 3 Expert

76143 Answers


Level 3 Expert

85206 Answers

Cindy Wells

Level 3 Expert

6046 Answers

Are you a Samsung Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides