You receive the message when A Windows Digital Rights Management component is corrupt.
Things to try
Windows 7 or Windows Vista
Windows XP
Windows XP
drive:\ProgramData\Microsoft\Windows\DRM
drive:\ProgramData\Microsoft\Windows\DRM
Note If you have upgraded from Windows 98 or from Window ME to Windows XP, the DRM folders may be located in C:\Windows\DRM.DRM folders can be located in various locations in different versions of Windows. You can also locate the DRM data path in the registry. DRM data is located in the following section of the registry:
To locate the DRM path in the registry, follow these steps:
Windows XP
Collapse this imageExpand this image
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
If you receive an “Access denied” error message when you try to rename your DRM folder, start the computer in safe mode and log in as the computer administrator. To do this, follow these steps:
The Boot menu appears again and the words "Safe Mode" appears in blue at the bottom of the screen.
Note When you access this site through Internet Explorer on a Windows Vista-based computer, you may receive a "user account control" popup message that requires that you enter the administrator password to continue.
Note If you are running a 64-bit version of Windows 7 or Windows Vista x64 and the Upgrade button on the site listed earlier in this step appears dimmed, you will have to start Internet Explorer by using an account on the computer that has Administrative privileges in order to continue.
Windows 7 or Windows Vista Start Windows Explorer. To do this, click Start, type userinit.exe in the Start Search box, and then press ENTER.
Click Organize, and then click Folder and Search Options.
Click the View tab.
Click Advanced Settings.
Windows XP Under Hidden files and folders, click Do not show hidden files and folders, click to select the Hide Protected Operating System files (recommended) check box, and then click OK.
Start Windows Explorer. To do this, click Start, click Run, type userinit.exe, and then click OK.
Click Tools, and then click Folder Options.
Click the View tab.
Click Advanced Settings.
Under Hidden files and folders, click Do not show hidden files and folders, click to select the Hide Protected Operating System files (recommended) check box, and then click OK
×
273 views
Usually answered in minutes!
×