Question about Canon i 550 InkJet Printer

1 Answer

Printer won't print

The message states the paper thickness lever is the cause.
What and where is the paper thickness lever, and how can I correct it?

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  • Anonymous Jan 01, 2009

    thickness lever isue i550

  • Anonymous Feb 25, 2009

    printer wont print fault is paper thickness, how do I fix it. Canoni560

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Hi Printer won't print but the paper come out

Posted on Sep 23, 2008

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6ya6ya

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  • 2 Answers

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Posted on Jan 02, 2017

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This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

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Hi

Thanks for using FixYa. To resolve the issue of paper thickness message you’ll need to turn your printer on and open the lid and there is a small blue lever having two positions, left for regular paper and right for envelopes.


Please do rate the solution and revert for further assistance.


Thanks
Rylee

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I keep getting a sequence of orange and green light flashes. The paper won't feed and the message i get is " paper thickness lever problem" HELP!


in the side where you load the paper you can locate a lever that is lifted when you place the paper. just try to get hold of it. move it in either directions and then restart your printer without paper.
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Did you try moving the paper thickness lever (blue lever on top of the print cartridge holder)? It should be all the way to the left when you start--if it needs to be adjusted the printer message will let you know.

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The Paper Thickness Lever should be set to the left for normal/plain paper. This switch can be seen inside the unit in the area of the paper output tray.

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At the head you said 'paper thickness position'and then you seems to have ignored that and did all the other things. Is there an adjustment for paper thickness, a lever perhaps. It does seem to be with the paper feed or paper presence detection. Take a look around, is there something stuck in the paper feed track? Can you have pass a piece of paper through without it rucking up? Do these things see what happens Take a look also at www.fixyourownprinter.com

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1 Answer

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OK, first try resetting th printer. This sometimes works the first time and corrects a lot of issues. Switch it off, take out all paper, check for jams with a torch right down back and open cover and check ther too. Once you are sure there are no paper jams (look really carefully they can be tiny!) unplug all cords and cables. Plug all back in turn it on, and try printing again. Post back if no luck and i will further assist.

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