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It either needs to be thoroughly cleaned, or there is a blockage in the dispenser compartment.
Remove drawer and clean all parts, remove and poke with a piece of wire the little blue plastic piece, sometimes grey, this hopefully will solve the problem.
Check the level of the machine, may be leaning slightly forward allowing water to leak on that one fill cycle. Lift the front a little by using the adjustable feet and see if it stops.
Most likely the fabric soft dispenser is clogged . this happens when you wash alot in cold water the left over fabric softner get very pasty and can clog it up. You can try filling the dispenser with hot water and run a cycle with hot water this should unclog the dispenser .
if your hotpoint has no obvious filter its likely to be the type that has the filter built into the main exit hose from the drum to the pump. Clearing these is not as easy.Pull machine out and unplug it, on the rear there is a panel at the bottom which when removed you will see the pump where the exit hose attaches. From the pump to the drum is normally a wider black pipe and this contains the filter. removal of the pipe from the bottom of the drum is normally a jubilie clip but some have plastic clips that are easy to break. once you have dropped the pipe from the drum ( water goes everywhere ) you can then remove the white filter assembly which is like a shuttle **** with ping pong ball in it. clean out fully and make sure its all back together as before.
Remove dispenser drawer from m/c, and thoroughly clean it and all accessories.Clean all residual build up of undesolved powder and conditioner in drawer compartment..
If it still leaks, then remove top cover, locate large black hose at bottom of dispenser, and give it a good squeeze to clear any possible blockage in the hose itself..
If still no better, could be due to exceptionally high water preesure forcing the water out of the drawer.
Turn cold water valve down a little to reduce pressure.
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Thanks.
Depending on which compartment the powder is remaining in, it could be low water pressure causing the problem.
If it is taking some down, but not all the powder, then try putting the powder towards the front of the compartment.
If all else fails then I suggest you get one of these dispenser balls that you put straight in the drum with the washing.
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pull drawer out towards you, untill it comes to a stop.!push down plastic tab and pull the rest of the way out,some dispensers have to be lifted and pulled at the same time.wash it then with hot water! take apart softener compartment to clean,makeing sure small hole is free!!!close eire
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