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Ti 89 detected but couldn't get status - Texas Instruments TI-89 Calculator

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k24674

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Hello,
Here is what the FAQ and Knowledge Base area of the TI site has to say about the problem you are having. Hope it helps.

How do I correct the error message "TI-83 Plus or TI-89 detected, but could not get status" using the TI Connect software for Windows®?

The Operating System (OS) will need to be updated on the TI-83 Plus family or TI-89 calculator in order for the TI Connect software to detect the status. Try the following procedure to install the OS from the TI-83 Plus and TI-89 Boot Screen. Make sure TI Connect 1.6 is installed on the PC.

If using a TI-89 calculator:
• Connect the TI Connectivity cable to the TI-89 calculator and the computer.
• Do not start the TI Connect software.
• Download the TI-89 v2.09 OS onto the PC's desktop.
**Force the TI-89 into the "Boot screen" (see instructions below)**
• "Press I to install..." (press the [9] key).
• Click on Start >> Programs >> TI Tools >> TI Connect >> TI OSDownloader.
• Follow the on-screen directions to install OS version 2.09.
The download should begin.
**Steps for Boot Screen:**
• Take one AAA battery out, press and hold down the [APPS] key while reinserting the battery to force device into the Boot Code screen.
• "Press I to install..." will appear.
Once the OS has completed installation, the TI Connect software will be able to detect the TI-89.

Posted on Oct 31, 2009

  • k24674 Oct 31, 2009

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2 Related Answers

raklein62

Richard Klein

  • 360 Answers

SOURCE: I received this solution, but at the end the

You have a older Ti89 /Ti83 APP or software on your calculator that you have to have a key, a proper serial number and a certificate in order to run on your calculator. Like my calculator has certificate #19 which allows me to operate a certain APP that is not issued any more. You need to get rid of that APP or software and update it with the new version. Obviously, you did not just download this recently from Ti89 \ Ti83 or Calculus Made Easy. This should give you a clue to what you did wrong. I don't think Nils at Calculus Made Easy or Ti89 \ Ti83 will give you a certificate but, they will help you with your software needs. K24674 instruction to you on how to reinstall the OS v2.09 for Ti89 is correct. Just don't try reinstalling the APP's or software that you had on the ti89 \ Ti83. Go to the Ti89 \ Ti83 APP's and programming sites and download and install the new updated versions of those APP's and software for your calculator.

Posted on Nov 01, 2009

Testimonial: "Sorry to hurt your feelings. Didn't mean to. I gave him kudos for a great job. BTW, I just bought the calc and dislike being called a thief.thank you2"

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kakima

  • 102366 Answers

SOURCE: ti-89 titanium

Having gone over a month with no response, I assume this is no longer a problem.

Posted on Aug 01, 2010

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I received this solution, but at the end the calculator asked me about some invalid certificate. Now the ti 89 is stuck at the boot screen because if I retry, it goes thru the whole process again and asks...

Hello,
The answer I gave you was taken verbatim from the TI FAQ and knowledge base. I copied and pasted the part relevant to you calculator.
In any case, I sent an e-mail message to [email protected], giving the link to your original question and my answer to it. I took the liberty to copy/paste your present message. I also asked about that invalid certificate.
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k24674.
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