Question about Panasonic Lumix DMC-LZ3 Digital Camera

2 Answers

Lens won't retract - message say's turn off and back on

When the camera was turned on, the lens extended and went to extreme zoom. Then a message said to turn it off and back on again. That didn't fix the problem as it repeats the problem. My sister has the same camera and has experienced the problem with hers also. Both of our cameras are relatively new. What's up?

Posted by on

  • 3 more comments 
  • fabry Jan 03, 2008

    I have the same problem, the camera turns on and lens extends but does not focus and the a message say's turn off and back on again.

  • Anonymous Feb 26, 2008

    I have the same turn off and then back on again problem, and have had it since I got the camera. The warrinty wont hep you because they say tha the camera has been dropped or bumped knocking the lense out of allignment, but we all probably know better dont we? I have replaced thebateries with dura cell rechargables but it didnt help the problem. It fixed its self afer several months f not using it, but after about two uses the problem is back.

  • Anonymous Mar 18, 2008

    cam turns on but lens does not come out and cam shows message to turn off and on again . this did nothing. . i replaced the batteries with brand new ones and still have the same problem .the cam is about 15 mo old

  • Anonymous Jul 07, 2008

    Used **** batteries in a pinch and all of a sudden my cam froze the lens fully extended and will not allow me to adjust with the zoom knob. I have replaced with new Ni-Mh batteries fully charged, and all I get is the "turn off then back on message" that solved nothing. Have gone into menu and done a reset, solved nothing.

    Trying to find is there any other sort of reset option not listed in manual to fully reset?

    I have never dropped cam and it is way outta warranty and I refuse to pay the $161 flat rate repair charge Panasonic wants. I only paid $200 for cam 2 years ago.

  • tywjen Jan 08, 2009

    I have the same problem I think the camera should have been recalled for this Manufactory Problem.Its not use its them!
    Its a shame though it is a great little camera!



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

My dad's FX-55 just had this problem, we went into the playback mode so that the screen displayed as usual, went onto the setup menu from there and reset the recording settings and the next reset option, and also the file numbers or whatever, and this seemed to work for us.

Posted on Feb 02, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Good recharable batteries seem to fix most problems with this camera. I presume any premiun recharage batteries would work, I bought Energizers.

Posted on Jan 02, 2008


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Lumix tz30 lens will not retract

the oven will not igniter it get power so it not the breakerso can anyboby tell me whats going on?

Jan 18, 2014 | Panasonic Lumix DMC-TZ30 Digital Camera -...

1 Answer

Lens error, restart camera

Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Lumix lens retracts and extends

Belikes, any external object is trapped in between your Lens Motor and Camera Body. You should consult Authorized Service Personnel to handle this trouble.

Jul 28, 2008 | Panasonic Lumix DMC-FX9 Digital Camera

1 Answer

Lens extended can't take pictures

The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -

Apr 06, 2008 | Panasonic Lumix DMC-FX01 Digital Camera

1 Answer

Lens not retracting

if the "!ZOOM ERROR" message is displayed on the digital camera, switch the camera off and on again 2 or 3 times.
If this does not clear the error, take the camera to your nearest FUJIFILM Service Station for testing and repairs.

Apr 01, 2008 | Fuji FinePix S7000 Digital Camera

3 Answers

Panasonic Lumix DMC-LZ7 problems with lens extention/retraction

Dear I have the same problem with a DMC FX-55! A mess!! Any solution?

Jan 28, 2008 | Panasonic Lumix DMC-LZ7 Digital Camera

10 Answers


I had the same problem and fixed it.
The problem is related to the lens not working properly and jammed up.
When powering on the camera, the focus goes in and out and the lens spin and then the message is displayed to turn camera off.When I turn the camera off, I noticed the lens did not fully hiberate into the camera like it did before the error message.

So to fix the problem I did the following:
Turn the camera on, when the lens extended out, I slightly rotated the outer most lens clockwise and counterclockwise to free the lens from the jammed position.

The error no longer appeared and the camera stayed-on.When I shut the power-off the lens completely hibernated again like normal.

Hope this helps.


Dec 25, 2007 | Panasonic Lumix DMC-LZ2 Digital Camera

1 Answer

Zoom lens won't fully retract

This is a gradual breakdown of the zoom mechanism due to ingress of dirt or having had a knock. A repair will be expensive- Fuji support will advice.

Sep 27, 2007 | Canon PowerShot S1 IS Digital Camera

1 Answer

Lens stuck

It sound like a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

Aug 22, 2007 | Panasonic Lumix DMC-LC43 Digital Camera

Not finding what you are looking for?
Panasonic Lumix DMC-LZ3 Digital Camera Logo

Related Topics:

132 people viewed this question

Ask a Question

Usually answered in minutes!

Top Panasonic Cameras Experts


Level 3 Expert

13434 Answers

The Knight
The Knight

Level 3 Expert

76171 Answers


Level 1 Expert

10 Answers

Are you a Panasonic Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides