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The printer requires both cartridges to have ink before the printer will initialize and operational. Even if you are only printing black and white both cartridge have to contain ink or the printer will error out. This is standard on all ink jet printers from every manufacturer. You will have to get ink before you can print.
there are small metal spring contacts between the cartridge holder and the cartridge itself, these send the signals to the print head via the cartridge holder. Over time, as a print cartridge moves from side to side during printing these flatten out and no longer come into contact with the cartridge. Find the contacts behind your magenta colour cartridge and re-tension the spring metal contacts so they once again contact the metal faces on the cartridge. They maybe hard to find as they will be in the place where the cartridge goes, use the flat copper faces on the cartridge to give you a clue as to the position of the contacts in the holder.
Hi Good day!! well i know that you can fix it. 1st off all is there any message error in your printer? if none then we will try to troubleshoot it in the printer spooler. Printer spooler is located in the services. please try the following. 1. turn off in a few seconds and then turn it on see if the ink cartridge is moving. 2. Click "Start 3. Click "Setting 4. Click "Control Panel" 5 Click "Administrative tools 6. Click "Services you should be on the services box now. 7. in the service box find "Printer Spooler 8. Click "Printer Spooler" all you need to do is to restart the printer spooler Stop and then START it again. Try to print now hope your ink cartridge move..
Remove the printer inkjet cartridge from the printer. Inspect it to make sure that it truly has ink left in the sponge that is worth going after. If it is dry, this method will not help you get any more out of it.
2. Step 2
Get your blow-dryer from the bathroom, or take the printer ink cartridge to where the hair dryer is.
3. Step 3
Hold the cartridge a few inches from the mouth of the blower.
4. Step 4
Blast the printer inkjet cartridge with hot air from the dryer for a couple of minutes, turning the cartridge so that all sides are warmed.
5. Step 5
Replace the printer inkjet cartridge back into the printer.
6. Step 6
Print your document. This should free up enough ink to print a few more documents. It does actually save you money to do this, even considering the cost of the electricity to melt the ink. The ink in printer inkjet cartridges is the most expensive liquid on the planet. Use every drop to your advantage.
The nozzles of the print head are jammed. you can try this take about 50 ml of luke warm water (please ensure that the temperature of the water is not too high as it may spoil the print head physically) in a small flat base dish and keep the print head in it (only the bottom part the nozzles should be dipped and not the green circuit chip) for about 30-40 minutes there are about 40% chances of print head recovery, if this solves your problem them its ok or you have to purchase a new Print Head for your printer. Warm Regards, Manoj Joseph