I am a plumbing contractor who built my own house, and I have the following Jado products in my master bath; classic polished chrome, Roman tube set with hand shower, and the classic widespread lavatory faucet. The spout on the lavatory faucet is leaking underneath, I feel the spout is defective. The pop up knob and diverter rod are, also, not working properly. I would like to have these parts replace under the warranty.
Sounds to me as though the problem might be coming from where the drain and pop-up rod meet,..you know how there is usually some little parts i.e.; o-ring, teflon bushings, etc. that HAVE TO BE put in in order,? check that stuff out and if it fixes problem, what looked like bad a spout might not be anymore,......
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