My swimp3 holds up to 50 songs but at the moment i only have 29 on it. i want to put more songs into the player but every time i try and put a song in it, it tells me that there isn't enough free space. i should have room for 20 more songs but even so i removed 5 songs. it still told me that i have no space. how can i feix this problem?

Hi jerri zweyga...

BE SURE NOT TO DELETE YOUR FIRWARE, ONLY THE SONGS,FILES,ETC.
Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
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Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
BE CAREFUL and do not delete files needed to operate your MP3 player.
To put songs on your mp3 player you need to install Windows Media Player on your computer, after you install it hook up your mp3 player to the computer and download your songs to the player.
This is a FREE answer, Please rate me

IF you are using a MAC, when you remove songs from the unit you must empty the trash on your desktop to completely remove the songs from the unit.
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The Swimp3 Player does need to be charged for at least 3 hours for the best experience. Here are some tips that could help solve your problem:

Problem: The player doesn't turn on.

Suggestion: Charge the battery in the player for at least three hours, this will allow it to fully charge. You can charge it by plugging it into the USB port on your computer or by using a USB wall charger (sold separately). If you do choose to use a computer to charge it, be sure your computer is turned on. If there is no power to the computer, then no power is going to the USB port to charge the Swimp3 player.

Additional Tip: The charging answers are in the Green Indicator Light.

If the green light is flashing off and on, then your SwiMP3 player is charging

If the light is solid green, the SwiMP3 player is fully charged

If you have no green light - then it is not receiving a charge - check the connection, make sure its plugged in properly, or check to see that there is power from the computer or USB wall charger.



Problem: I have charged my player, the light is solid green, but no music plays.


Suggestion 1: Have you loaded music onto the player? Try adding a few mp3 or wma files and test it again.

Suggestion 2: If the power is on, you loaded music, clicked the Play button and no music comes out, press and hold the RESET button for 4 seconds. It's kind of like rebooting your computer when it crashes. Many times a simple reset clears up any challenges.



If that doesn't work, then it could be the

* volume

* incompatible files or

* folders




Volume: On some units the factory volume setting is very low.

Solution: Try turning up the volume by pressing and holding the "+" PLUS button. If you click the "+" button it changes the song, pressing and holding the button will actually control the volume. And if its too loud, press and hold the "-" MINUS button to bring the volume back down.





Incompatible Music Files: If you have loaded a music file that is not compatible, it simply won't play. The SwiMP3 player works with mp3 or wma files, but not aac (like from iTunes).

Solution: Remove the incompatible files. Convert your other music files to mp3 or wma, and if you are importing your songs direct from itunes, you'll need to convert them to mp3s first.



Incompatible NON-Music Files: An MP3 player is similar to a Thumb Drive or Flash Drive because it can hold any kind of file that will fit in the drive's capacity. However, if you have loaded an incompatible file - including JPEGs, Cover Art, Word Docs, anything that is not an MP3 or WMA file, the player simply can't translate it into music.

Solution: Remove the incompatible files, leaving only your mp3 or wma files in your root directory.



Folders: The mp3 player is not able to open folders and play music files stored inside, to the Swimp3 player the folder is simply an un-playable file.

Solution: Open the folders, move or copy the music files into the root directory (remember, mp3 or wma - not aac), then delete the folders.

Michelle
Authorized Finis Dealer
Get Swimp3 Deals at WaterproofMusic.com

This could actually be an easy fix. If you have any files on the player that are not WMA or MP3 files, or that you've stored your music in folders - either way it could simply stop the drive from playing.

Incompatible Music Files: If you have loaded a music file that is not compatible, it simply won't play. The SwiMP3 player works with mp3 or wma files, but not aac (like from iTunes).

Solution: Remove the incompatible files. Convert your other music files to mp3 or wma, and if you are importing your songs direct from itunes, you'll need to convert them to mp3s first.



Incompatible NON-Music Files: An MP3 player is similar to a Thumb Drive or Flash Drive because it can hold any kind of file that will fit in the drive's capacity. However, if you have loaded an incompatible file - including JPEGs, Cover Art, Word Docs, anything that is not an MP3 or WMA file, the player simply can't translate it into music.

Solution: Remove the incompatible files, leaving only your mp3 or wma files in your root directory.



Folders: The mp3 player is not able to open folders and play music files stored inside, to the Swimp3 player the folder is simply an un-playable file.

Solution: Open the folders, move or copy the music files into the root directory (remember, mp3 or wma - not aac), then delete the folders.

I hope you find this helpful.

Michelle
Swimp3 Troubleshooting Video

Nick,

This is an easy fix. Most Mp3 players, the Aqua Mp3 player included, need to have the files in an mp3 format - not the CD format.

Simply convert your CD to Mp3 files on your computer using a software like Media Monkey http://www.mediamonkey.com/ (which has a free version). Once they are converted, then you can simply drag and drop them on to your Aqua Waterproof Mp3 player.

If you're using a Mac, then you can use iTunes to import the CD and then convert the files to mp3 within iTunes.

I hope this helps you get in the water and swimming to music soon.

Michelle
WaterproofMusic.com
Check out the Xtreamp3 waterproof mp3 player - great on land or inthe pool

I haven't seen a similar problem, however, my first suggestion would be to try the RESET function.

Second would be to make sure you didn't load the songs into folders on the device - they will only work in the root directory.

Last, I would look for any NON-music files or folders. If you have accidentally transferred other files that could keep it from playing

Remember though, the Swimp3 Players are compatible with iTunes, however, they can't play any AAC / encrypted songs.

Good Luck
Michelle
Authorized Swimp3 Dealer

1. Connect the USB cable to the back side of the device
2. Connection the USB side of the cable into the USB port on your computer
3. If you are using a Windows PC, you can locate your swimp3 drive in 'My Computer'
4. If you are using a MAC, you will see a new icon appear on your desktop 'NO NAME'
5. If you have MP3s on your computer you can drag and drop files onto your swimp3 drive

Once you have all the songs loaded onto your device, eject your device and enjoy listening to music underwater.

in order to help you illl need more information, like what programs are you using to download and convert them into your mp3 player? i use rhapsody, because when i used to use windows media player it would give me the same problems you seem to be having. P.s. my e250 screen is broken v.t it was the only thing holding my entire colection of kick ass songs, most of which are irreplaceable due to undownloadableness. i could kill myself

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

I had the same problem and it took me while to figure it out, but I did. Thanks to a website telling me how to re-format the whole thing. I went to "my computer" and right clicked on "removeable device" and clicked on format. It should read "fat" not "fat32" then I clicked "start" and then when I loaded stuff on it worked. Good luck!