My tomtom navigation system is not responding

Hello Pat, Welcome to my page of expertize. Thank You so much for choosing me.

This is what you do. This is pretty easy fix.



If your navigation device displays a cross after you switch it on, it means that the TomTom application is not installed correctly.
Note: It is normal for the navigation device to show a cross while it is connected to the computer.

The solution depends on which TomTom software is used for updating. Check which software yournavigation device uses for getting updates.
Devices using MyTomTom for updates
For navigation devices that use MyTomTom, reset your device.
Devices using TomTom HOME for updates
For navigation devices that use TomTom HOME, you can solve this problem by installing the latest application on your navigation device.Here is also a link that will help you more. This will answer all your questions Mike

http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898



I am sure this will clear it up. Please respond with a rating for me and some kind words if my solution has solved your problem. And here is my link to my other services I offer. Feel free to use me in the future. http://beta.fixya.com/users/mc1bean Thanks so much Mike (mc1bean)

Min System Requirements for Tom Tom Navigator are as below:-

Windows 2000, XP, Vista, or Windows 7 (newest servicepacks required)
Pentium III or higher
256 MB RAM, 512 recommended
Internet connection (Broadband - DSL/cable/LAN) for downloading updates, maps or services
The TomTom HOME software is a 20MB download requiring 50MB of disk space when installed

For NAVIGATOR 6 devices, the system requirements for Windows are:

Windows XP, 2000, Vista or Windows 7 (newest servicepacks required)
500 MHz processor or better
128 MB RAM
Internet connection (preferably broadband - DSL/Cable/LAN) for downloading updates maps or services
Internet Explorer version 5.0 or higher

Please note that the following MOBILE & NAVIGATOR versions are not supported by TomTom HOME:

MOBILE
MOBILE 5
NAVIGATOR 1
NAVIGATOR 2
NAVIGATOR 3
NAVIGATOR 2004
NAVIGATOR 5

i take it you mean you have a green light and nothing else, try resetting it there is a small pin hole at the back of the tomtom that says reset use a paperclip and press and hold for ten seconds , if that doesnt start it up then i am afraid you have blown a chip on the tomtom through a dodgy car charger

If your device is not starting up properly, follow the steps below:
soft reset:

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.


To reset your TomTom device, do the following:
Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Reset your device.
Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

TOMTOM

I recommend to follow TomTom (Support) answer to that question:
"If your navigation device gets stuck after you switch it on, the TomTom application is not installed (or corrupt) or cannot be found (parts of the application). Your device then only shows the start-up image or a flashing cross".

no you can't unfortunately, the blutooth is only for updating information through a mobiles internet such as traffic info but it would charge you for the privalidge.


please give me a fixya! rating if this helped.

1st edition
http://download.tomtom.com/open/manuals/one/ttone_manual.htm

2nd edition
http://download.tomtom.com/open/manuals/one2006/manual.htm


3rd edition
http://download.tomtom.com/open/manuals/one3rd/manual.htm

i doubt there is much difference between these manuals. you will need a pdf reader software to read these manuals such as
http://get.adobe.com/uk/reader/

try uninstalling the home program and then reintalling the home program again....first follow www.tomtom.com/9545 do FULL uninstall
then www.tomtom,.com/5122 to install home program again

Truck routes are not possible....the unit is designed for everyday road to road navigation only...

http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898