Computer does not recognize the MP3 Player.

Ensure that the battery is charged and your player is turned on. If the player still is not recognized, try connecting with a new cable as cables can also become defective. As a troubleshooting step, see if a different computer will recognize your player. If another computer does, you may need to contact your computer's manufacturer for further assistance. Additional troubleshooting steps can be found in the owner's manual.

The instruction book says that you need to download a file first, But as your computer doesn't recognize the device, I guess you weren't able to.

I wonder if you setup the MP3 player before using it. To reset it, you can try pressing please wait on the screen, or the reset button -which is located by the mini SD slot.

This model with not work with Windows Vista. Most of buyers are returning it because this problem. ... And you are right, Appears the COBY website is having a quite heavy load, I guess lots of kids that got this gift are not happy with Santa.

I guess the best thing that you can do is to return it to the store.

1. Install the software that was coming with it, if you don't have it anymore get it from the manufacturer website.

2. if that doen't work try it on another computer

If number 2 . worked its a problem with your PC or windows installation, you can try to reinstall windows if you see your USB are not working at all , if not your MP3 player is likely to be defective if you tried it on a fresh updates install of windows.

Bearshare only reconise mp3 products like (ipods,zens,etc),but the other way of putting songs on an mp3 player is:

1)click "start"
2)click "my computer"
3)click the device name (eg.my_sonywalkman)
4)drag and drop the songs you downloaded from bearshare.....
5)unplug your mp3 device
6)Enjoy the music!

(if windows doesnt recorgise it,please search and install the drivers @ http://driverzone.com/ )

Thanks for your question,have a nice day!

(IF ITS POSSIBLE,COULD YOU RATE THIS SOLUTION "SO I CAN HELP LOTS OF OTHERS WITH THERE PROBLEMS....)

Thanks again!

Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

good luck
please mark the post with a fixya

Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

good luck
please mark the post with a fixya

Firmware upgrade- Windows Media Player 11 wreaked havoc with dozens of mp3 players, across all manufacturers

Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.