Dish dvr reception keeps cutting out
Hi mikej10x! I will be more than glad to assist you in this concern. You mean, intermittent signal? If that is the concern mikej10x, lets isolate the problem, 1st check the sat in 1 and sat in2 if the cable is connected tight, as well as the separator, diplexers, all device that is connected to the line of sat in, then press the power button on the front panel of the receiver for 10secs, receiver will turn off and then turn on by itself, then attention 015 will pop up on the screen, then press the menu button right away once you see the attention 015, then main menu will show on the screen and once main menu is up, press 6,1,1 on the remote control and it will go to the point dish screen, select check switch on the upper right and it will go to installation summary screen, select test on the bottom of the screen and it will run a test up to 2 of 2 or depends on the sat you have, once its done it will show the installation summary, sat input 1 & 2, port1-119-ok, port2-110-ok, once you see that all sat is ok, select done and it will go to point dish, select done again and then cancel all the way out and it will pop up attention 015, let the progress finish until it download the programming guide. the picture will show. observe if problem still exist. if the problem still exist, call 1-800-333-3474 ask for tech support and once you talk to a live agent, ask for a service call, there is a problem on you sat dish system, it could be the lnbf, switch, or the separator or cable connection. or it needs to re aligned the dish.. but before you call, check first if there is no trees or leave blocking on the dish to the southern sky, no obstruction.. please feel free to get in touch if you have any query.
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