Dell 3100cn Laser Printer Logo

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Posted on Oct 29, 2009
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I am looking for a repair manual or schematic diagrams for a Dell 3100cn color laserjet printer. Where can I find such a thing?

  • 6 more comments 
  • ddhle Oct 29, 2009

    The precision roller site doesn't have any parts I am looking for.

    The service manual site doesn't have one for he Dell 3100cn, though I am not completely sure. I searched for 3100cn and it came up with 2 manuals but they have different letters in front of the model number and there is not way to verify that they are for the printer I have. So I am not going to spend $25 for manuals just ot vieryf that I can't use them.



  • ddhle Oct 30, 2009

    The suggestions from the first expert didn't apply to my situation.

  • ddhle Oct 30, 2009



    Your response is too cryptic for me to fully understand.



    I see that you provided a url for a Dell support site but the URL is incomplete. I have no idea how to fill in the missing pieces for the URL.





  • ddhle Oct 30, 2009



    More comments.



    I am guessing that the incomplete Dell site URL you provided is simply pointing to the owner's manual. I am not looking for an owner's or operating manual. I need a Service Manual or Repair Manual that shows schematics of how to replace internal parts, including directions on how to do it.





  • ddhle Oct 30, 2009

    Still not finding what I need.
    I need a Service Manual or Repair Manual for a Dell 3100cn printer.
    I don't expect to get this from Dell.
    The first responder offered a site that has some of these manuals but it didn't have the one I need.

  • ddhle Oct 30, 2009

    The manuals you suggested provide only general diagnostic instructions. They do not specify how to replace a part, other than a toner cartridge or the Imaging Drum Kit.



    After a lengthy dialog with Dell technical support I determined I needed to buy Dell part P4872, which is a Black Developer Housing. I purchased this part from Dell and it has arrived.



    Dell informed me that only a Dell technician can install this part, at a minimum cost of $300 for the first 2 hours and $150 for each hour over that.



    Since the printer is out of warranty I don't want to spend $300 or more to Dell to install this part, especially since I am not all convinced this will fix my printing problems. So I want to try to install this Developer Housing myself but I can't do that without some kind of schematic or service manual. I understand Dell doesn't sell them but this printer is 4 years old, so I was hoping a 3rd party supplier might somehow be able to provide one.



    In an attempt to solve my printing problems I have been through all the usual things, new toner, new drum kit and so on. I have been wrestling with this printing problem for 4 months now and I am about ready to give up and buy a new printer. But I would at least like to try to install this P4872 part I have.



    The only thing I am certain about is that I will never buy a Dell printer again, as long as I live.



  • ddhle Nov 04, 2009

    Your solution is for an HP 3100 laserjet.



    I have a Dell 3100cn color laserjet. Do you have alternate sources for the service manual for my printer?



  • ddhle Nov 05, 2009



    The link you gave is for the Dell 3100 Dimension computer. I have a Dell 3100cn printer.













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6 Answers

Anonymous

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  • Posted on Nov 05, 2009
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I'm not sure how deep of repair you are needing. You can see their HTML manuals at:

http://support.dell.com/support/edocs/systems/3100cn/en/UG/index.html

As for schematics, you will most likely have to contact Dell personally to acquire them. That is not something they make public.

Technical Support and Customer Service: 1-800-847-4096

Thanks for using Fixya.

  • Anonymous Nov 05, 2009

    Sorry, All I see when I first look at your problem is the original posting. I do not see all of the other comments. Sorry if I was no additional help. I see you have already done some homework.



    Wayne

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  • Posted on Nov 04, 2009
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Hi!

Please see these links:

http://support.dell.com/support/edocs/systems/dim3100/en/sm/index.htm

hope this helps!

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Go to this page and scroll down to where it says multipart. 0 1 2

click on each of them and you will be able to download each part. use a program such as winrar to unzip and join the parts together and you have the service manual for that printer.

http://www.eserviceinfo.com/downloadsm/8759/HP_LaserJet%203100.html

if you are unable to get it let me know i'll find an alternate method

robert

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Hello ddhle,

These are Dell 3100cn manuals available which contains troubleshooting information that might help you.

http://support.dell.com/support/edocs/systems/3100cn/en/index.htm

Dell does not provide the service manual available to anyone except their authorized service personnel. Also, if you can't find the solution in those manuals, you can specify your problem so we can help you further.

Good luck and I hope this helps.

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Support.dell.com/support/edocs/.../3100cn/en/.../3100cn_om_en.pdf

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  • Posted on Oct 29, 2009
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Try going to www.precisionroller.com look at any part, fuser or rollers and see what other machines are compatible. Some Dell printers are built by Samsung. Also check www.smpcshop.com for a service manual, usually $19.95 to download.

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