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My 16 gb gogear froze

My 16 gb gogear aria froze one day and then i pressed the reset button and only goes on the welcome screen and automatically turns off. reset button doesn't work even plugging it in my computer doesn't work.

Posted by checkdafool3 on


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1 On your computer, select Start >
Programs > Philips Digital Audio Player
> Aria Device Manager > Philips Device
Manager to launch the Philips Device
2 Turn off GoGear Aria before you
3 Press and hold the volume button
while you connect GoGear Aria to your
4 Keep holding the key until the Philips
Device Manager acknowledges GoGear
Aria and enters the recovery mode.
5 On the computer, click the Repair
button and follow the instructions of the
Philips Device Manager to complete the
recovery process.
6 When the recovery is completed,
disconnect GoGear Aria from your
7 Restart GoGear Aria.

The full manual is found here:

Posted on Oct 29, 2009


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White screen

Try resetting your tablet. Google search your make, model and reset. Follow the instructions from one of the results provided.

The screen is frozen on the PHILIPS icon and when i reset it it did nothing, but when i put it on the charger then reset it, it starts charging, but when i take it off the charger it goes back to the...


Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.


Anand Gupta

I tried the reset button but it cant reset. it turns off at the welcome screen

Hi, there are two types of reset mode:

The soft rest,
And the hard reset.

soft reset by pressing the power button and volume up (+) button together. if It didn't work. you can do the hard reset.

hard reset by pressing the reset button (its a small hole next to usb connection socket) with a safety pin. It worked. Thankfully it does not delete any of the content on the device .

Have a nice day...

My screen on the MP3 player froze and won't let me do anything like change the song or anything. Can you please help me fix this so i can use it again? Also is there a reset button on it.

  1. Press and hold the Power On/Off key and the Volume + key for a couple of seconds until it goes off.
  2. Then switch it back on using the GoGear using the Power On/Off key.

Stuck on welcome page

I have the same exact problem, i bought 2 of them and both have the same problem.

Philips GoGear 30 GB HDD6330 Won't Turn on.

Try a soft reset by pressing and holding [VOL+] & [POWER]
whenever this happens, then try powering up again.

If this doesn't work, it could be corrupt firmware. Run the Philips Device Manager software (on the product CD). Select the Restore / Repair option and follow the on-screen prompts.

This will format the player and re-flash the firmware.

Note: ALL tracks will be deleted from the player.
Not finding what you are looking for?

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