How do I replace the photoconductor where is the menu button to reset PC CNT appears after it is replaced?

IBM infoprint 1622 - Photoconductor
When replacing a photoconductor on an IBM infoprint 1622 you must follow these following steps to reset the counter.
1. Open up the printer front cover and Install the photoconductor. 2. Close the cover. 3. Turn the printer off. Press and hold the 'Select' and 'Return' buttons, then turn on the printer. 'Config Menu' should appear on the display. 4. Press 'Menu' until 'Reset PC Cnt' appears. Press 'Select'. 5. Press 'Menu' until 'Exit Config Menu' appears. Press 'Select'. 6. Open the front cover. 7. Press and hold the red 'Cancel' button with the triangle on it for 3 seconds. All the lights should then cycle. 8. Close the front cover. The Photoconductor Maintenance counter is now reset.

The instructions for IBM Infoprint 1412/1512 printer's photoconductor is the same as the Lexmark E342.

The instructions are located here: http://support.lexmark.com/index?page=content&id=HO2564&locale=en&userlocale=EN_US

Recap of Instructions:

To Reset Photoconductor page count:
1. Turn off printer
2. Press and hold the Select and Return buttons at the same time on the panel and turn the printer on (continue holding down buttons until printer screen displays "Performing Self Test" or "CONFIG MENU").
3. If "Reset PC Cnt" does not appear on screen, press the left or right menu button until it appears.
4. Press "Select" and the message "Resettting PC Cnt Value" should briefly appear indicating the page count is reset.
5. Turn off printer when "CONFIG MENU" appears again.
6. Wait 5 or more seconds and turn back on. Done.
7. It is suggested to check and verify that the PC Count is reset by printing a menu setting page:
a. Press left or right menu buttons until you see "Utilities Menu" and press "Select".
b. Press left or right menu button until you see "Print Menus" and press "Select".
c. This should print out the information. Look for "Cartridge Info" and the word "Photoconductor". It should indicate "OK" or close to 100%.
d. If not showing "OK", print 10-20 pages and Print Menu again to check. If still not, reset PC again and check again.

After replacing all the items in the photoconductor kit, reset the maintenance counter: 1 Press and hold the Select and Return buttons while you turn the printer on. 2 Release the buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display. 3 Press Menu until you see Reset Maint Cnt and then press Select. Reset appears on the second line of the display. 4 Press Select. Resetting Maint Cnt Value appears briefly on the display, and then is replaced by Config Menu on the top line and Reset Maint Cnt on the second line. 5 Press Menu until you see Exit Config Menu, and then press Select. Activating Menu Changes appears briefly, followed by Performing Self Test. The printer returns to the Ready state.

press and hold the select button and the back button
Power on printer when you see something in the display release
you should see CONFIG MENU use arrows till you see Reset PC Cnt. Press select see Reset. hit select should solve your problem
Enter the printer's Configuration menu:

1. Power off the printer.
   
2. On the printer's operator panel, press and hold the select button () and the back button ().
   
3. Power the printer back on while keeping both these buttons held down.
   
4. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons.
   
5. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen.

2
Press the right arrow button () until you see Reset PC Cnt. Press once. You will see Reset. Press again.
The printer will display a Resetting PC Count Value message and go back to the previous screen. 3 Press once. 4
Press or on the operator panel until you see Exit Config Menu. Press once. Selecting this will cause the printer to reboot.
If the counter has been reset correctly, the printer should return to a Ready prompt. 5
If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that:

• The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer.
  
  
• The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer.

Go to www.lexmark.com Select the correct country. then Selectg "Technial Support" Enter the model of your printer "E350D" Click on search. Under the "Knowledge base" header place this number into the search bar: "ENUS27198" click on search. ************************* Lexmark E350d Country / Region: United States Language: English Need to download a driver? How to Reset the Photoconductor Page Count on a Lexmark E350d or 352dn Printer ID: ENUS27198 Procedure Follow the steps in the table below to reset the photoconductor (PC) page count. NOTE: The directions in this article are in English. To download a PDF file containing these instructions in several other languages, click here (file size: 782 KB). Step Action 1 Enter the printer's Configuration menu: Power off the printer. On the printer's operator panel, press and hold the select button () and the back button (). Power the printer back on while keeping both these buttons held down. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen. 2 Press the right arrow button () until you see Reset PC Cnt. Press once. You will see Reset. Press again. The printer will display a Resetting PC Count Value message and go back to the previous screen. 3 Press once. 4 Press or on the operator panel until you see Exit Config Menu. Press once. Selecting this will cause the printer to reboot. If the counter has been reset correctly, the printer should return to a Ready prompt. 5 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that: The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer. The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer. If the error persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information. Don

the problem is that you need to reset the counter of the photoconductor unit. From the official site of lexmark, i find this solution.
Step Action 1 Enter the printer's Configuration menu:

1. Power off the printer.
2. On the printer's operator panel, press and hold the select button () and the back button ().
3. Power the printer back on while keeping both these buttons held down.
4. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons.
5. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen.

2 Press the right arrow button () until you see Reset PC Cnt. Press once. You will see Reset. Press again.
The printer will display a Resetting PC Count Value message and go back to the previous screen.
3 Press once. 4 Press or on the operator panel until you see Exit Config Menu. Press once. Selecting this will cause the printer to reboot.

If the counter has been reset correctly, the printer should return to a Ready prompt.
5 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that:

• The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer.
  
• The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer.

If the error persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information.

Reset Procedure(s) after putting in new Photoconductor kit
Resetting the Lexmark E340/342 (display type) machines
1) Turn the printer off
2) While still off, press and hold the SELECT and RETURN buttons.
3) Keep both buttons pressed, and turn the printer on. Continue to hold both until either “Performing self test” or “Config menu”
appears on the display.
4) Release the two buttons
5) RESET PC CNT should now show on the display. If it does not, press the left or right menu buttons until it does.
6) Press the SELECT button once. “Resetting PC Cnt Value” should show on the display.
7) When the display shows CONFIG MENU again, turn the printer off.
8) Turn the printer back on. (Do not hold any buttons down this time). The printer is reset.
You can confirm the counter was reset by printing a “menu settings page”.

To reset the photoconductor page count:

1. Turn off the printer.
   
2. While the printer is off, press and hold the Select () and Return () buttons on the operator panel.
   
   
   
   
3. While keeping both buttons held down, turn the printer back on. Keep holding down both buttons until the printer screen displays Performing Self Test or CONFIG MENU.
   
4. Release the buttons when you see either of these messages.
   
5. If Reset PC Cnt does not then appear on the screen, press the left or right menu button until it does.
   
   
   
6. Press the Select button once. The message Resetting PC Cnt Value should briefly appear on the screen, indicating that the photoconductor page count has been reset.
   
7. When the display shows CONFIG MENU again, power off the printer.
   
8. Wait five or more seconds and then power the printer back on. NOTE: Do not hold any buttons down when powering on the printer during this step.
   
   The photoconductor page count should now be reset. At this point, it is recommended that you print a menu settings page to confirm this. Do the following:
   
1. With the printer at the Ready status, press the left or right Menu button until UTILITIES MENU appears on the screen.
   
2. With UTILITIES MENU on the screen, press the Select button once. A new menu should appear.
   
3. If Print Menus is not displayed on the second line of the screen, press the left or right menu button until Print Menus appears.
   
4. Press the Select button once. The message Printing Menu Settings should appear on the screen and the printer will print out one to three pages of printer settings.
   
5. Look for a heading labeled Cartridge Information on one of the menu settings pages.
   
6. Under Cartridge Information, look for the word Photoconductor. Confirm that the level of the photoconductor says OK or is close to 100%.
   
7. If the photoconductor is still reading low, try printing 10 - 20 more pages.
   
8. Print the menu settings page(s) once more. Confirm that the photoconductor level is now at OK or close to 100%.
   
9. If the photoconductor continues to give a low reading, repeat this entire procedure again from the beginning to reset the counter once more.
   
10. If the photoconductor reading is still low after two attempts to reset the counter, the printer may require service.

Reset Procedure(s) after installing new photoconductor kit
Resetting the Lexmark E340/342 (display type) machines
1) Turn the printer off
2) While still off, press and hold the SELECT and RETURN buttons.
3) Keep both buttons pressed, and turn the printer on. Continue to hold both until either “Performing self test” or “Config menu”
appears on the display.
4) Release the two buttons
5) RESET PC CNT should now show on the display. If it does not, press the left or right menu buttons until it does.
6) Press the SELECT button once. “Resetting PC Cnt Value” should show on the display.
7) When the display shows CONFIG MENU again, turn the printer off.
8) Turn the printer back on. (Do not hold any buttons down this time). The printer is reset.
You can confirm the counter was reset by printing a “menu settings page”.

Reset Procedure(s)
Resetting the Lexmark E340/342 (display type) machines
1) Turn the printer off
2) While still off, press and hold the SELECT and RETURN buttons.
3) Keep both buttons pressed, and turn the printer on. Continue to hold both until either “Performing self test” or “Config menu”
appears on the display.
4) Release the two buttons
5) RESET PC CNT should now show on the display. If it does not, press the left or right menu buttons until it does.
6) Press the SELECT button once. “Resetting PC Cnt Value” should show on the display.
7) When the display shows CONFIG MENU again, turn the printer off.
8) Turn the printer back on. (Do not hold any buttons down this time). The printer is reset.
You can confirm the counter was reset by printing a “menu settings page”.