I just bought Officejet Pro 8500 A909. Installed software successfully, but keep getting a message "alignment failure". Please tell me how to fix it. Thank you.
First of all disconnect the power cable from the back of the printer
press and hold the power button for 20-30 seconds
reconnect the power cable turn onn the printer
if you still get the same mesage , follow the steps mentioned in the URL below
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01624398&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en
if still it does not work call hp your printer is in warranty and they will replace the unit for you........................... hope this works .............thank you (HAMID)
The HP Officejet Pro 8500A is a defective product that needs to be recalled by HP ASAP. All unlucky and unsuspecting consumers who bought this piece of junk (thinking the HP brand still stood for quality and good service) need to be given immediately a full refund or offered another equivalent and non-defective printer as a substitute. Otherwise, HP could and should be facing a class action law suit. I've received one defective unit to replace another defective unit. (I saw a comment from one customer who ahd received four defective units!) Now HP "support" in Mexico is saying this unit was not made for the Caribbean where I reside and so they're not able to offer any support.
×
1,006 views
Usually answered in minutes!
×