This is an error in the position of the paper feed unit.
First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.Look in the sheet feeder too. If this not help your printer need service.
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