Question about Microsoft Office Outlook 2003 for PC

1 Answer

PowerPoint I have a desktop PC with Office 2003 including PowerPoint 2003. So far all PowerPoint files sent as email attachments open & run OK. I also have a laptop with Works + Word, but it doesn't have PowerPoint installed. Both computers use XP Home + SP2, fully patched and applicable Office updates & patches as well, including the update for Word 2007 DOCX files. On the laptop I have been using PowerPoint Viewer 97 satisfactorily until recently when several files wouldn't run. Often the first screen would open but nothing else except for the last page. I have downloaded and installed PowerPoint Viewer 2007, thinking that this would open all files from 97 onwards, as claimed by Microsoft. But it is no better at the problem files than Viewer 97. Additionally, since installing PP Viewer 2007, I cannot open a PP attachment in Outlook Express 6, as I used to do all the time. When I try this, even with PP files that used to run, the file now opens in Notepad, not PP Viewer 2007. I have checked the file associations in Folder Options, and PPS as well as PPT files are set to open with PP, but the only way that I can open these files now is to save the attachment to hard disk and then the file association will open PP Viewer 2007. At this point the files that opened OK in PP Viewer 97 still open OK, but the problem ones just won't open. I have uninstalled and re-installed PP Viewer 2007 but have now run out of ideas. Any help would be greatly appreciated. regards Colin

Posted by on

  • 2 more comments 
  • Anonymous Jan 02, 2008

    I forgot to mention that both computers run IE7 fully patched and as far as I can tell have virtually the same settings which are basically default. I notice this morning that Automatic Updates on the laptop are downloading Service Pack 1 for PP Viewer 2007 so it will be interesting to see what happens after I install that.

  • Anonymous Jan 02, 2008

    Have installed the Service Pack 1 but it made no difference.

  • Anonymous Jan 06, 2008

    Both computers have had SP2 installed for a long time. I think the problem PP files are those that contain Flash animation. The Adobe web site test shows that Flash & Shockwave are both installed correctly and play files correctly, but not when in a PP file.

  • Anonymous Jan 06, 2008

    After upgrading to PP Viewer 2007, Windows Automatic Updates advised me to download/install SP1 for this viewer, and so I have been assuming that most bugs & omissions had been ironed out.

    However, I have just been advised through a Microsoft Discussion Group that it appears Microsoft haven't updated the PP Viewer to display Flash/Shockwave within PP files. This is why these files play OK when PP is installed, but not when there is just the PP Viewer installed.

    So currently there is no solution, though I am hoping there will be a SP2 soon for the PP Viewer 2007.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 304 Answers

Hi it is not the problem related to PP viewer. The problem with the Browser or iexplorer.exe So please try to upgrade it to IE7 or repair internet explorer and restore defaults of the explorer settings..

I face the same problem then i done like this.

I resolved the problem....

Goodluck :)

Posted on Jan 02, 2008

    NANDAKISHORE Jan 06, 2008

    You have to Install windows xp sp2 then all most everthing will be perfect in ur system..



1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

How do I fix corrupt power point file?

If Insert ' Slides from File doesn't work and Open Office's Impress doesn't work, then the file is kaput. Start looking for your backup or in your email "sent" folder (if you emailed it ?at any point, that is). This program works well. I hope it will help you.

Nov 10, 2015 | Microsoft PowerPoint 2003 for PC

1 Answer

Powerpoint 2007 cannot open .pps file created in Powerpoint 2003

I would prefer guide below or another methods are proposed from different sources over Internet, but in case the guide from MS Corporation can't handle the problem PPTX Open File Tool

  1. Open PowerPoint 2007.
  2. Click the Microsoft Office Button and click Open.
  3. In the File name: box, enter the text in bold to display a list of the automatically saved files (if any).You can also copy and paste this text into the File name: box.

    PowerPoint 2007: %temp%\ppt*.tmp
  4. Click the Open button.
  5. Click the name of the file that you want to recover, and then click Open.

    Note : The automatically saved files may not be named in a descriptive way. Continue to open files until you find the one you are looking for.
  6. After you find the file, click Save. Then save the file to your My Documents or other location.

Oct 23, 2015 | Microsoft PowerPoint for PC

1 Answer

Some of my emails have attachments that read ''Unknown File'' when I try to pull them up. I used to save them to PowerPoint and was able to pull them up there, but I don't have PowerPoint anymore. Is there...

It is marked "UNKNOWN FILE" because you don't have MICROSOFT OFFICE installed in your PC to be specific MS PowerPoint is not installed, yes you can still download them from your email account but you can't open them. You have to install MS OFFICE to be able to view this files.

Jul 15, 2010 | Dell Computers & Internet

2 Answers

I have made an powerpoint presentation.I want to send it as an email.but when I click the send doesnt get sent.what can be the possible problems? I go to microsoft power point.Select the file for...

Because you must use another program to send it - like Outlook.
Just do it the correct way: save the ppt file on your pc, close PowerPoint, open your mail program (Outlook or whatever) , compose a new mail , attach the ppt file to it and send the message to its destination.

Jun 29, 2010 | Microsoft Office PowerPoint 2007 Upgrade:...

1 Answer

Some email attachments ask for file decryption password. Where do I find my password/change password or get rid of it so it doesnt ask for one?

Files like the ones created in Microsoft Office Word, Excel and Powerpoint can be protected with a password to avoid misuse or simply to add a security feature so that only those who have the password can have access to it.

If someone sent you a file as an email attachment and requires a password upon opening them, you need to ask the sender of the file about the password to open the files. You cannot bypass the password if the sender had actually protect it with a password.

Feb 22, 2010 | Acer Aspire 1640Z Notebook

1 Answer

Office 2003 Uninstall

First of all, you don't have to reinstall Powerpoint. Just right click on a .pps file, select 'Open with' > 'Choose Porgram' select Powepoint, and then check in the checkbox which says: "Always use the selected program to open this kind of file", and click OK. It makes Powerpoint the default program to open your .pps files.

And to answer your question: in theory you won't loose any data by reinstall, but it's always a good idea to make a backup of the data files before such an action. p, li { white-space: p

Jun 13, 2009 | Microsoft PowerPoint 2003 for PC

2 Answers

Unable to open .pps attachments from windows mail in windowsvista

If you have Windows XP:
Manual fix
  • Click Start, Run and type CONTROL FOLDERS
  • In the Folder Options applet that opens, select the File Types tab
  • Scroll down and locate the following entry:
PPS (Microsoft PowerPoint Slide Show)
  • Click Advanced
  • Click the New button
  • Type Open in the the Action: text box
  • In the Application used to perform action: field, type the following exactly:
For PowerPoint Viewer 2003:
"C:\Program Files\Microsoft Office\PowerPoint Viewer\pptview.exe" "%1"
For PowerPoint Viewer 2007:
"C:\Program Files\Microsoft Office\Office12\pptview.exe" "%1"
  • Uncheck the Use DDE box
  • Click OK, OK
  • Close the Folder Options dialog
-Tha Mp3 Doctor

Dec 31, 2008 | Microsoft Windows Vista Home Premium with...

1 Answer

PowerPoint Viewer 2007

The PP2007 is just a converter from 2007 to 2003

If you are trying to view PP2003 files, then install the PP2003 viewer. The PP2007 is just a converter from 2007 to 2003

Jan 04, 2008 | Microsoft Office Outlook 2003 for PC

Not finding what you are looking for?
Microsoft Office Outlook 2003 for PC Logo

155 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts


Level 3 Expert

13434 Answers

Alun Cox

Level 3 Expert

2679 Answers

Peter Dragonetti

Level 3 Expert

798 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides