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My whirlpool tub is not working. Nothing happens when you push the button. Is there a reset button for the jets? What should I look for?

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  • Anonymous Mar 27, 2014

    Push button does not turn jets on. Tried prying up the button but unable due to possibly breaking plastic parts



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First check the air switch hose that connects to the "button"
Open the access for the pump there should be 1/4" poly tubing (probably clear) that connects to the pump motor. It just slides over a barbed nipple usually located somewhere on the back of the pump housing opposite the pipe connections. Make sure it is in place properly. If it is in place then look else where. The tubing also connects to the back of the air switch "button". This button connection rarely fails, especially if the tub was working and now does not. But if the tub is newly installed and may have disconnected during installation. this connection is probably going to be difficult if not impossible to verify since it is usually concealed after installation.
Some pump motors have resets some do not. If it does it probably is on the very back of pump opposite the pipe connections.
Also check to make sure that any electrical outlets in the bathroom, or any where in a nearby radius of the tub, to see if they have "GFI" reset buttons and make sure that they havn't tripped by pushing in the button between the plug-ins named "reset". Usually the circuit for the pump will be tied into one of these switches to add ground fault protection to the circuit.
If your pump is not working after checking these things it may be dead. Does your pump "hum" after pushing the button? Do you smell any type oder around the pump that would suggest a "burnt motor"?
If the pump is dead you will have to replace it.
Come back here and post more if your problem isn't solved. Or ask how to find and replace a new Whirlpool pump.
Hope you figure it out. T. Wood CFE Plumbing

Posted on Oct 29, 2009

Testimonial: "I got this after we figured it out, but you were totally RIGHT. It was the GFI switch. You are very talented. Thanks much."

  • Tfittz Dec 11, 2010

    We have a similar situation, however it stops working when full tub of water. Use to work, did some floor work in and around tub panel and next thing it stopped. We already checked reset buttons w no luck. We believe the hose you refer to is culprit but why work without water or low water level and not when tub full?




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Ok it could be about 3 things the air tubing id disconnected from the back of the air button .the pump motor is defective or the g. f. c. i receptacle or breaker is tripped. sometimes the g.f.c.i. receptacle is in the mater bath closet or just in the master bath. and a lil bit of the time it is just outside the bathroom in the bedroom ! if you have a g.f.c.i breaker then turn it all the way off and all the way back on to see if this turns the pump back on after you fill the tub up all the way over the jets. some times when you do not use the pump, it will freeze up from non use.hopefully the home builder has an access hole to check the motor if it is defective. alot of times the do not and you have to take the side off of the tub to get to it ! Inflatable Hot Tub Reviews

Posted on Dec 14, 2016


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