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Anonymous Posted on Oct 28, 2009

Scanner will not connect to computer. Light is

Scanner will not connect to computer. Light is yellow not green. have tried twoo different USB cords. Should light turn green before the computer recognizes scanner?

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  • Posted on Oct 29, 2009
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My Watts film/slide scanner will not talk to my windows 10 computer

There are a few steps you can take to troubleshoot the issue of your Watts film/slide scanner not communicating with your Windows 10 computer:

Check the USB connection: Ensure that the USB cable is properly connected to both the scanner and the computer. Try connecting the scanner to a different USB port on your computer to see if it is recognized.

Install the scanner driver: Make sure that you have installed the correct driver software for your scanner. Visit the manufacturer's website and download the latest driver for your scanner model and operating system. Then, install the driver software on your computer.

Restart your computer: Sometimes, simply restarting your computer can resolve issues with USB devices not being recognized.

Check device manager: Open the device manager on your computer and look for any yellow exclamation marks or warning symbols. This could indicate an issue with the scanner driver or a conflict with other USB devices.

Update Windows: Make sure that your Windows 10 operating system is up-to-date. Go to Settings > Update & Security > Windows Update and check for any available updates.

Try a different computer: If none of the above steps work, try connecting the scanner to a different computer to see if it is recognized. If it works on another computer, there may be an issue with your Windows 10 system or USB port.

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If that doesn't help, try the steps below:

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The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

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Scanner won't turn on. The scanner is plugged in and no other devices are connected to the computer but it won't power on. The power switch is on and the green light isn't. The scanner error is scanner not...

HI,

Please make sure all the cords are connected properly between the scanner and the PC.Next have you tired using another USB cable wire?
Also make sure you have the latest drivers for your scanner.

Try these steps and let me know if you need any more help.

Thank you for using fixya
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change your adapter is has not proepr voltage which are reqired for scanner.
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Recognition Issue

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