I turned on my camera and everything loaded as it normally would, pressed 'Review' and began going though family pictures. I zoomed in on one picture up to 8x, then began zooming out when it stopped and froze at 6x. An image is frozen on the screen. It will not close out of 'Review', will not turn off, and will not retract the lens. The battery is fully charged, and plugging it into the USB port of my computer or outlet charger does nothing.
It has been frozen like this for several minutes.
Please help!
It has not been dropped and is within warranty.
SOURCE: Broken zoom lens...
Hello This is a pretty usual type of problem. The lens assembly is composed of some lens and some servomotors that will move them around or focus them properly in order to get a sharp picture. This is a delicate part of any camera. Sometimes one of the small parts in the lens assembly get out from their positions and damages or jams other components there. Therefore when you start the camera it produces weird noises as it tries to extend the lens. A camera doesn't know where the lens are at the moment you start it. It will power up the motors for a small amount of time, as it knows that if the motor works for about 1-2 sec the lens should move and extend. If this doesn't happen the camera gets confused and gives you errors or makes strage noises as it powers on the motor but it can't move the lens because they got jamed or are fully extended. Only a service center can fix this because lens mechanisms are very fragile and require specialised hardware to be realigned or repaired. In your case it would be adviceable to ask them an estimate of the repair, for you to know if it's worth it. It can be a simple job like putting back the piece that got out of place, but also it can be a situation in wich the whole lens assembly must be changed because of extensive damage recieved when the motor forced the lens to extend. It is also a good thing to do, NOT to power on the camera anymore as it can damage itself furthermore. Sorry as I can't give you more detailed tips, this isn't the do-it-yourself type of repair, even the service centers are having problems with this repairs. Good luck however, maybe it's a simple thing.
SOURCE: Unusable camera
all you have to do is take the batteries out for a moment, and then put them back+ turn the camera on and off. This clears the glitch and normal operation will resume. . .
SOURCE: Kodak EasyShare v803 Is Frozen And Will Not Shut Off Or Retract Lens
I just had the same issue with my Kodak EasyShare and all I did was pull out the SD card and instantly it kicked back on and started working properly. I don't know why it worked I am assuming it just had a glitch trying to save the pictures or access the pictures but it did work none the less.. :) Happy Picture taking!!
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