I have sony ps3 error code 8002f165 and it wont update
You can't back it up or do anything since its stuck on the updating progress screen. Even trying to get into the options screen by holding the power button failed.
You need to restore your ps3 to factory settings. Back up your save data first with either a usb stick or external hard drive.
SOURCE: my ps3 is trying to install the new update of 2.80
As long as it is still in the downloading stage and not the installing stage then you can safely power down your PS3. Sometimes this happens if the server you are trying to download from is having issues... your best bet is to try again later.
SOURCE: my ps3 is trying to install the new update of 2.80
Is it possible your bluray drive is not working. I had a similiar isssue where I took my PS3 apart and forgot to reconnect the cable.
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