Question about 3Com NBX 2102 IP Phone

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A user's phone calls keep dropping out during calls incoming or outgoing and the time of each call varies. We have two 3MB T1s installed in two different sites connected over MPLS. Were not having bandwidth issues at all and this is isolated to a single user with the 3Com 2102 model phone. Anyone know of a solution to this or a cause at least?

Posted by jlewis275 on

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Nathan Holmes

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I would recommend starting with what is simple.
Have you tried replacing the Ethernet patch cord that the phone is connected to?
How about the curly cord between the phone and handset?
Does the phone do the same thing if you connect it to a different port?
Does a different phone do the same then when connected where this phone is connected?

Posted on Sep 15, 2018

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Anonymous

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SOURCE: 3com nbx 2102 issue - have had 2 phones i 1 week

3Com stopped making these phones 4 or 5 years ago. I would suggest contacting the merchant from whom yu purchased them for support.

Posted on Nov 06, 2009

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Use the network services menu for this...

Use this menu to access network services. Please
contact your service provider to check their availability and subscribe to them, if you wish.

This network service allows you to restrict your calls.
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International: prohibit international calls.
International except home: only allow calls
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you are abroad, and to your home country.
All incoming: prohibit incoming calls.
Incoming while abroad: prohibit incoming
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