I'm trying to help out my father with putting music on his new sansa c250. He says when he drags and drops them they turn red and he can't sync them. It sounds like they are probably in the wrong format. Should I tell him to get a program to reformat the songs (they are in WMA format)? Or is there are way to reformat the mp3 player to WMA format?
Thank you
The Sandisk site says that your dad's device should play .wav, .mp3 and .wma files. Has the player EVER worked? I got a C250 for my wife as a Christmas present and my computer recognized but refused to communicate with it UNTIL I DOWNLOADED AND INSTALLED THE FIRMWARE UPDATE. The player was a paperweight until then. It turned on and played the demo files pre-loaded on it, but I couldn't transfer a single file into it. Just a thought. Here's the link:
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
good luck.
groove_guy
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