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Good day sir/maam, hi, when you test print it usually prints letters and no lines are printed. try first if the printer is setup to economy/draft or pictures, if lines are faded, the ink cartridges maybe dirty. manual cleaning is needed, the ink path starts from the ink cartridge to the cradle or carrier then to paper. so any dried ink that blocks the path can affect the printout. you can use warm water to loosen dried ink. remove the cartridges and cradle from the printer as you clean them.
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First, are you running low on those ink colors? If not, possibly print cartridges need cleaning. If printer has separate print heads, they made need cleaning. Lastly, print head(s) may need replacement.
You can look in thr user guide or printer help for Troubleshooting and Routine Manteinance.Make sure that the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (See Printing in the Software User's Guide on the CDROM.Make sure that your ink cartridges are fresh. The following may cause ink to clog The expiration date written on the cartridge package has passed. (Cartridges stay usable for up to two years if kept in their original packaging.) The ink cartridge was in your machine over six months.The ink cartridge may not have been stored properly before use. Try using the recommended types of paper. CLEANING: Press Ink. Press a or b to choose Cleaning. Press OK. Press a or b to choose Black, Color or All. Press OK. The machine cleans the print head. When cleaning is finished, the machine will go back to standby mode automatically.
Checking the print quality If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Press Ink. Press a or b to choose Test Print. Press OK. Press a or b to choose Print Quality. Press OK. Press Color Start. The machine begins printing the Print Quality Check Sheet. Check the quality of the four color blocks on the sheet. Is Quality OK? 1.Yes 2.No Do one of the following: If all lines are clear and visible, press 1 to choose Yes, and go to step j. If you can see missing short lines as shown below, press 2 to choose No. The LCD asks you if the print quality is OK for black and three colors. Black OK? 1.Yes 2.No Press 1 (Yes) or 2 (No). The LCD asks you if you want to start cleaning. Start Cleaning? 1.Yes 2.No Press 1 (Yes). The machine starts cleaning the print head. After cleaning is finished, press Color Start. The machine starts printing the Print Quality Check Sheet again and then return to step e. Press Stop/Exit. If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged color. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service
Check the alignment. Press the key for Ink or Ink Management on the Control Panel. Select Test Print (the up/down arrows) and hit Menu/Set or Set. Select Alignment and press Menu/Set or Set. Next hit Mono (Black) Start. Look at the Alignment Sheet that prints out. Press 1 if the number 5 sample matches line 0 for both 600 and 1200 DPI samples. Press 2 and then the number for the line that matches that matches the 0 sample. Then press Stop/Exit. Repeat this for color printing by using the Color button.
You should also check the Print Quality. (Very similar menu choices - just choose Print Quality after choosing Test Print but you only need to hit the Color button to print the test sheet.) This will initiate a cleaning cycle for any poor quality ink test pattern. You will need to respond Yes or No for the print quality and each ink (if you answered No). If you do the cleaning 5 times with problems, replace the cartridges in question.
Finally try cleaning the printhead (Press Ink or Ink Management and then 1 for cleaning) If 5 repeats do not help, contact Brother support, the print head may need to be replaced. (Unfortunately, this isn't the only reason for the problem. Once you put in a print head, it isn't returnable. It could be that the entire printer is ready for recycling.)
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".
This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".
This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".
This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.
I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".
This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there. Better than throwing the printer.
It sounds like you need to run a printhead cleaning. The print head is what you put the ink cartridges into, it's responsible for placing ink directly to the page. If the some of the nozzles are clogged up, it can give you bad print quality. Without knowing the exact model of your printer, I can't tell you exactly where to find the menus needed to run the cleaning. Sometimes you can do this via the "maintenance" tab in the printers properties. If you need any further assistance, feel free to let me know.
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