Trying to help a friend @ work. His son's piano teacher (64 yr old) grandmother who has a very nice Compaq Presario C727 which is used for email only. I have tried to reload Windows from the Windows XP Pro CD and every time when reloading Windows
When reloading windows and you are on the blue screen of the reinstall, Windows states that "Windows is starting" aka loading the GUI, but it never does. The system just hangs up. I have run several programs to test the hard drive to make sure that it is not the problem. I even put in a new hard drive, but that didn't work either. Suggestion??
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