JVC GR-D20EK Camcorder Logo
Posted on Jan 01, 2008
Answered by a Fixya Expert

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Lens Cap Warning & Gray Distorted Display

Had this intermittent problem for the last two years. Camcorder only had a maximum of 3 hrs recording in this time. On powering up the camera whether viewed by LCD screen or lens view finder the camera:

  1. Displays the LENS CAP warning even though the lens cap has been removed prior to bootup.
  2. The camera fails to record an image but does sound.
  3. Only mono grayscale distorted image can be seen on intermittently flickering display.
  4. Playback of previously recorded footage is viewed without problem.

  • 3 more comments 
  • dustmat Jan 11, 2008

    hi ive got the same problem can it be fix and how



    thanks

  • Agata Ebbutt Feb 21, 2008

    The some problem with mine, pls let me know how to fix it!!!

  • Anonymous May 27, 2008

    Same problem.........Anyone know of any repair houses around Perth, WA?

  • Anonymous Jul 01, 2008

    i have a similar problem with the same model, my camera keeps telling me i have the lens cap on and if you look through view finder or at the screen it is dark as if the cap was on.

  • Plumber Dave Oct 19, 2008

    I took my GRD 20 EK camcorder on holiday and used it ok.4 hours later it was displaying the lens cap message and displaying a very distorted grey image but recording only the sound. The device has only ever been used for a couple of hours or so.Play back is fine.

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  • Posted on Dec 23, 2008
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CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

  • Larry Stiles
    Larry Stiles Jan 24, 2012

    In case this program has expired which I believe it has, I can fix them. The capicitors are fine they need ccd's. contact me at 916-362-8708
    larryselectricsrepair.com
    Larry

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  • Posted on Jan 01, 2008
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TRY TO CHANGE THE CAPACITORS ON THE CCD BOARD ASSUMBLY AND THEN CHECK.

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Someone here recommended on another post to put the lense cap on & videotape the blackness in a quiet room for 5-10 mins. I tried this as a last resort & it worked. When I played back the tape, no more skipping or gray lines. I had 4-5 SOLID gray lines with skipping video & audio in between on every tape I put in. The person who helped me solve this said: "the speed isn't linked with the last time you recorded on it. Frames have an A/B part to them. If A is hitting B instead of A, a line appears. I would try the head cleaner first, then blacken your used tape (keep lens cap on and record in a quiet room) and try that."
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Please call our Customer Care Center at (800) 858-6442 if you encounter any problems in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support.
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there is a repir thing with certain models see below. CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.
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Someone here recommended on another post to put the lense cap on & videotape the blackness in a quiet room for 5-10 mins. I tried this as a last resort & it worked. When I played back the tape, no more skipping or gray lines. I had 4-5 SOLID gray lines with skipping video & audio in between on every tape I put in. The person who helped me solve this said: "the speed isn't linked with the last time you recorded on it. Frames have an A/B part to them. If A is hitting B instead of A, a line appears. I would try the head cleaner first, then blacken your used tape (keep lens cap on and record in a quiet room) and try that."
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