Logitech Harmony 890 LCD Remote Control Logo

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Posted on Oct 26, 2009
Answered by a Fixya Expert

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My volume button is not working on my harmony 890. What is the fix?

1 Answer

Anonymous

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  • Expert 246 Answers
  • Posted on Oct 26, 2009
Anonymous
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Joined: Sep 29, 2009
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Hope you can do this at home, try to open your remote control, remove all screws, your need thiner, liquid solution, and cotton wool, drop some thiner on cotton wool and wipe it on board, near volume track, and wipe it very gently, make sure not to overflow the cottonwool with thiner, now after doing this close the remote control, and check if it does work. remote controls are very rare in repiars, this is basic way to make it work, hope it work, if not then try to get the second hand 1...wish you best in this process

5 Related Answers

Anonymous

  • 2712 Answers
  • Posted on Nov 17, 2008

SOURCE: Harmony 890

Hi Jeff,

Looks like the internal battery is failing/dead and needs replacing. You can purchase a spare here:
http://www.buylogitech.com/store/logius/en_US/DisplayCategoryProductListPage/categoryID.11201300

Hope that helps! Kindly rate this a Fixya if the information helped you. Thanks.

Cheers!
ID

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Anonymous

  • 3 Answers
  • Posted on Feb 12, 2009

SOURCE: Harmony 890 channels and volume wont work

Sometimes you need to go into the menu page for the device that doesn't work and you need to "learn" the keys to the new remote. "Learn" meaning pressing the buttons on your original remote with the Infrared part of the remote facing the Infrared part of the new remote. This will help the Harmony remote duplicate the signal to the device you want to operate.

Anonymous

  • 101 Answers
  • Posted on Jan 21, 2010

SOURCE: logitech harmony 890 display is blank

this sounds like it is a hardware issue, try contacting Logitech through e-mail from the website www.logitech.com and sending an e-mail in.

try the following before contacting them:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.
If this doesnt work, provide them with the following to make sure the process goes as smooth as possible:

The PID of the remote:
The P/N of the remote:
The PID of the RF Wireless Extender:
The P/N of the RF Wireless Extender:
Full Name:
Phone number:
Street:
City/Town:
Country:
Zip/Postal Code:

Please Note: The PID (Product Identification) and P/N (Part Number) for the remote can be found either on the underside of the battery cover, or at the bottom of the battery compartment (the battery might be covering it). Your PID number is a character code with a combination of letters and numbers, starting with either WL, WD, or LZ

Anonymous

  • 89 Answers
  • Posted on Feb 28, 2010

SOURCE: logitech harmony 890 display is full of lines

Hey!

I had this same issue and Logitech gave me the troubleshooting steps below that got it working again!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this helps!!!

-Kennedy

Anonymous

  • 76 Answers
  • Posted on Mar 06, 2010

SOURCE: my remote is about 4 yrs old and some of the

There seems to be an issue with the Harmony 880/890 where, after a time, certain buttons that are used more often become unresponsive (though 4 years is not a bad run!) They either need to be pressed very firmly (and sometimes held down for a few seconds), or they stop working entirely. This is probably due to the wearing out of the metallic bubble button that is beneath the film adhesive of the circuit board. If this has happened, the repair can be tricky. In most cases if only one or two buttons are the problem, you may want to try the 're-mapping' strategy as described below. Remember, the beauty of this remote is that you can create 'soft' keys using the LCD screen and re-map almost any key you like. Here is a link to a good post on the Logitech forum which describes how to test the buttons and re-map them. Good Luck!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9796&p_created=1232640364&p_sid=1E1TzrCj&p_accessibility=0&p_redirect=&p_lva=3219&p_sp

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Related Questions:

0helpful
1answer

Volume not working. can it be repaired

Unfortunatly, Logitech does not provide repair services for Harmony remotes.

Did you try mapping the command to another button? Or you can create a soft button on the LCD screen for the volume.
tip

Harmony 890 Pro Manual Download

Download Logitech Harmony 890 Pro Remote Control Manual

ab0f5e8.jpg

Have you misplaced your Logitech Harmony 890 Pro Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 890 Pro Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
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Harmony Win Software Download
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on Apr 30, 2010 • Televison & Video
tip

Harmony 890 Manual Download

Download Logitech Harmony 890 Remote Control Manual

ab0f5e8.jpg

Have you misplaced your Logitech Harmony 890 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 890 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
0helpful
1answer

Can not change channel with 890 remote. Volume button works. Ca turn tv on and off with remote just can not change channels

Hey!

You might have to make sure your Harmony remote has the buttons customized right. The following link shows how to do it!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9700

If it still is not working, you might have to learn the commands. The next link shows how to do that:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9603

Hope this helps!

-Kennedy
0helpful
1answer

Cannot get DVD to play movies -

I can help you with your Logitech Harmony 890 remote control.

The Logitech Harmony 890 remote control is programmed through the
Harmony Windows Setup Software.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

You can get a copy of the Harmony 890 Manual by clicking here.

I hope that helps.
_____________________________________________
Harmony 890 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Harmony MAC Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
tip

Harmony 890 Manual Download

Download Logitech Harmony 890 Remote Control Manual

ab0f5e8.jpg

Have you misplaced your Logitech Harmony 890 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 890 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
on Apr 30, 2010 • Televison & Video
tip

Harmony 890 Manual Download

Download Logitech Harmony 890 Remote Control Manual

ab0f5e8.jpg

Have you misplaced your Logitech Harmony 890 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 890 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
0helpful
1answer

Need a manual to know how to use the various menus on the remote

The Logitech Harmony 890 remote control is programmed through the
Harmony Windows Setup Software.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

You can get a copy of the Harmony 890 Manual by clicking here.

I hope that helps.
_____________________________________________
Harmony 890 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Harmony MAC Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
0helpful
1answer

Changes 2 channels at a time

I can help you with your Logitech Harmony 890 remote control.

The Logitech Harmony 890 remote control is programmed through the
Harmony Windows Setup Software.

I recommend resetting it up with your components to get rid of the two channel problem.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

You can get a copy of the Harmony 890 Manual by clicking here.

I hope that helps.
_____________________________________________
Harmony 890 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Harmony MAC Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix
0helpful
1answer

Harmony 890 channels and volume wont work

Sometimes you need to go into the menu page for the device that doesn't work and you need to "learn" the keys to the new remote. "Learn" meaning pressing the buttons on your original remote with the Infrared part of the remote facing the Infrared part of the new remote. This will help the Harmony remote duplicate the signal to the device you want to operate.
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