Freezing / no recognition by computer

1. Please get it downloaded here :
   1. www.memorex.com/
      www.nodevice.com/driver/company/Memorex.html
      
      Regards, Jay

Hello,
Support site for the MMP8585:
http://www.memorex.com/en-us/Portable-Electronics/MP3-Players/Digital-Media-Player-with-4GB-Memory-Color-Display/support/

Manual in pdf format (can be read and saved onto computer location, opens in Adobe Reader):
http://www.memorex.com/PageFiles/993/MMP8585_manual%5b1%5d.pdf

Info firmware upgrade (file in pdf format for Adobe Reader):
http://www.memorex.com/PageFiles/993/infosheet.PDF
Direct link to the firmware upgrade:
http://www.memorex.com/PageFiles/993/mmp8585.exe

Hi.

The Causes Of this problem is the following:

1. Drivers isn't Installed/corrupted.
   
2. Bad USB Cord.
3. Bad USB port on computer.
4. Bad USB port of teh Device(you mp3 player)

Good luck.

If you're talking about the disk that came with the player, that has a driver on it for people that are still using Windows '98. If you're Windows 2000, 2000 SE, XP, or Vista, you don't need a driver disk. If your computer is telling you it doesn't have the driver for this player, you may need to do a Window's update. Please let me know if you need more information.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please post a comment if you need additional assistance so that I can help you further.

Its just a generic USB cable -- try Radio Shack.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Then do firmware upgrade

It sounds like your computer is trying to read your removeable storage...rename them and that should solve your problems..make sure you dont have any printer anything connected when you are renaming them

there is a reset hole in the back of your p2 sumsung

Same here. The only time I got it to work I used the Add new hardware wizard. When it prompts to put in the mfgr. cd I did, and it works fine now. Of course that was at my girlfriends house and I CAN NOT get it to work at home.

DESTROY IT!!!!