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this is normal, as these cameras are designed to wind the entire film to the take up spool then as you expose the file will roll back into the cassette. this was a feature that canon devised to protect already exposed film when the back cover is inadvertantly opened.
Your camera takes APS film. It's an obsolete system these days but the film and processing are still fairly easy to get.
The film loads into a compartment on the bottom of the camera; you open the compartment by turning the latch on the right hand end of the camera (as viewed from behind). The battery fits into a small compartment on the lower left back of the camera.
You need the camera powered up and all the film used to activate the release mechanism for the lock to release the film door, the Elph film door will not open until all the pictures have been taken. It uses A CR2 Lithium battery
Usually when you finish exposing a roll of film, you rewind it until you are sure it is all wound into the cassette. There is a change in the sound as the end of the roll leaves the camera. An exposed roll would have no film sticking out of the cassette. A new unexposed roll will have a bit of film sticking out of the cassette to pull across the ack to the take up roll.
This also happens to Yashicas often. (though instead of stirpping the film, it will rewind it back into the roll. Something's wrong with either the firmware or the drive system. It'll need to be taken to a camera repair shop, or you'll have to send it back to Canon for warranty service, if it's still within warranty.
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