Handset Keypad not working

If you have ADSL Broadband, make sure the fax telephone cable is connected to a filter adapter.

If the unit has a socket for a handset try connecting a telephone to it and listen for a dial tone. If that is OK, try making a phone call through the attached handset. If that works OK, then download and read the manual relating to setting up your fax.

If you don't hear a dial tone - connect the handset directly to the socket the fax is connected to, and repeat the test. If the handset dosen't ring out - call your service provider or a telecommunications tech.

I have exectly the same problem.After surfing the internet i found out that many people experience such bug and nobody has solved the problem by themselves so far.So if somebody knows what to do, please tell us.

If this is the model I think it is, your phone line cord is pluged into the base of the main handset. So let me see if I'm understanding your problem...You have a single line phone with two handsets, and your remote handset rings, but the main handset at the base unit does not. Since your second handset rings when called,your line is working, and your unit's base is working, as well, or the other handset would not ring. Therefore your problem is within the handset itself. I will assume you've made sure the ringer is turned ON and the volume turned UP. Use the Menu button on the handset to find these variables and make sure the ringer is ON and turned UP. Place the handset on the charging cradle. Press the ON button WHILE the phone is on the cradle. You might have to use the speakerphone button to do this. This will resync your handet with its base.

Try removing the battery from the handset, wait 10 seconds then reinsert it.

Hi,


Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external answering machine on the same line as the Brother machine.


*Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ring Master, Ident-a-Ring, Ident-a-Call, Data Ident-A-Call, Teen Ring, SimpleBiz Fax & Alternate Number Ringing and BT Call Sign.

1. Setting the Receive Mode
   
   1. Press Menu.
   2. Press the up or down arrow key to select Initial Setup.
   3. Press OK.
   4. Press the up or down arrow key to select Receive Mode.
   5. Press OK.
   6. Press the up or down arrow key to select Manual.
   7. Press OK.
   8. Press Stop/Exit.
   
   

Receiving Faxes in Manual Mode

1. Lift the handset of a telephone that is on the same line as your Brother machine.
2. When you hear the sending machine's fax tones (short beeps that occur at regular intervals), do one of the following:
   • If the telephone you answered is near your Brother machine or connected to its EXT jack(socket), press Black(Mono) Start or Color(Colour) Start.
   • If the telephone you answered is not connected to or near your Brother machine, press *51 (*91 for New Zealand) on its dial pad.
3. Your Brother machine will produce receiving tones.
4. Replace the telephone handset. Your Brother machine will begin to receive the fax.

< Easy Receive (Fax Detect) >
The Easy Receive (Fax Detect) feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine. Your Brother machine will automatically generate fax receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.

Your Brother machine's Easy Receive (Fax Detect) feature is turned ON by default. To adjust your Brother machine's Easy Receive (Fax Detect) setting, please follow these steps:

1. Press Menu.
2. Press the up or down arrow key to select Fax.
3. Press OK.
4. Press the up or down arrow key to select Setup Receive.
5. Press OK.
6. Press the up or down arrow key to select Easy Receive or Fax Detect.
7. Press OK.
8. Press the up or down arrow key to select On, Semi or Off. *In some brother machines, Semi may not be in the options.
   If you choose Semi, your Brother machine will only answer an incoming fax if you answer using its handset or by pressing the Hook, Hook/Hold, Hold, Speaker Phone or Tel/R key on its control panel.
   
9. Press OK.
10. Press Stop/Exit.

Note Here are a couple of points to keep in mind:

• If Easy Receive (Fax Detect) is ON, but your Brother machine doesn't automatically answer the incoming fax when you lift the extension telephone's handset, press *51 (*91 for New Zealand).
• If you send faxes from a computer that is on the same telephone line as the Brother machine and the Brother machine intercepts the calls, turn Easy Receive (Fax Detect) OFF.

Please post your feedback and Vote if the problem resolved as per your satisfaction.

Try charging the phone on the main handset - Good luck!

plz open the phone case and clean your keypad
if it does not work then show in nokia gallery it will be done free of cost.

I don't have a second handset, but I'll quote from the instruction manual - Try this,

Regsiter up to 5 GAP cpmatible handsets to your OT150 base. New handsets must be fully charged.

You can use the same handset at home as well as the office by registering it to 2 bases.

1. At the base: press and hold "FIND HANDSET". You hear 2 beeps and the in use light flashes. Youa re now in registration mode.

2. At the handset: Press "OK". scroll down (with down arrow) to "REGISTRATION" and press "OK".

3. "REGISTER" is diplayed. Press "OK". Any free base numbers will flash. Enter the number of the base you want using the keypad.

4. Enter the PIN Number (default = 0000) and press "OK"

5. The handset searches for the base and when registration is complete goes into standby mode.

To test the handset is registered. Press "FIND HANDSET" on the base and the handset should begin to ring. Press "FIND HANDSET" again to stop the ringing.


As I say this is taken word for word (with a few spelling mistakes no doubt) from the instructions. I Hope that it solves your problem.

If you still have problems or you don't have the PIN number, the helpline number is 0845 226 7794, or e-mail [email protected]

OU might need to deregister the hand set first by holding down the red end (hang up key) and keep it down while holding the # key. If deregister wont work use base unavailable and yes, you are sure twice.

List the handset numbers of those working handsets
Using a WORKING handset follow these directions
Resetting Handsets
If you want to register the handset to a different base or
replace a handset with another one, you must first clear the
registration information from the base and the handset.
1. Press and hold [ ] and [#] for
at least 5 seconds, until the
SYSTEM RESET menu
appears.
2. Select the DEREGISTER HS
submenu. WHICH HANDSET?
appears in the display.
3. Move the cursor to select the handset ID to be de-registered
from the list, and then press the OK soft key. DEREGISTER HS
appears. CHOSE A NUMBER THAT IS NOT ONE OF YOUR WORKING HANDSETS
4. Move the cursor to select YES, and then press the OK soft key.
When ARE YOU SURE? appears, select YES. You will hear a
confirmation tone.
PUT THE HANDSET IN THE BASE CHARGER AND IT SHOULD REGISTER

Hope This Helps - It worked for me

Similar issue - brand new phone - but incoming calls (skype or landline) would ring - and then nothing, and outgoing calls the handset would just reset.

The handset would just lose signal constantly (less than 2 meters from the base station).

The phone shipped with the latest software - but eventually I reinstalled it - no change, then de-registered the handset, powered everything down and re-registered the handset and that *seems* to have done it .....

So
1 - reflash / re-install latest software from philips website (even if the phone already has the same version)
2 - de-register handset (follow instructions)
3 - unplug base station and remove batteries from handset
4 - turn on base station, put batteries in handset
5 - re register handset (follow instructions in manual)

and that seems to do it.