Question about Kenmore HE2 Plus Front Load Washer

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Leaking water out bottom of front load washer

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Jeff Rockwell

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You will need to remove the lower toe panel directly below the door to gain access to the inside cabinet to see where the leak may be coming from. The panel comes off by removing the screws under the bottom front edge of the panel. With the screws removed, the panel will drop down, then come off.

NOTE: Propping the two front feet of the washer up with something (a 2x4 works well for this) will give you better access to the screws.

The most common source of leakage on this washer is the rubber bellow around the door. It can develop cracks or tears over time and require replacement. A tell-tale sign is the front counterweight (looks like a concrete block on the front of the wash tub) looking wet. The counterweight will remain dry if the tub is sealed properly. From the inside of the washer, pull the rubber folds back on the door bellow and inspect the perimeter for any rips or tears. If the bellow is damaged, it must be replaced. The following link explains how:

http://www.fixya.com/support/r385211-replacing_door_bellow_whirlpool_duet

If the bellow is intact, check the rear bellow seal where it connects to the front of the wash tub. If the clamp comes loose the bellow can shift and begin to leak. Tighten if necessary.

Check the drain pump and hoses to ensure they are not leaking. The drain pump is directly in the front under the wash tub.

Check the area directly below the wash tub. If the leak is coming from the wash tub iteself, you may have a bad tub seal. A replacement gasket doesn't cost much at all, but the labor involved is extensive.
Check the air dome on the lower right hand side of the wash tub. There should be a small air hose attached that runs all the way to the pressure switch. This small air hose is how the pressure switch senses the pressure differential in the wash tub and determines when to shut the water off. If the air hose comes loose, water will pour out of the air dome into the cabinet bottom. Reattach if necessary.

Another simple problem is the dispenser tube(s) that come through the door bellow. Sometimes, these small tubes will work their way behind the rubber in the door and leak when the washer attempts to fill or rinse. This is a simple matter of adjusting the tubes to ensure they are seated through the door gasket properly.

If you have any questions, or require additional assistance, please let me know. I hope you find this information helpful.

NOTE: You can refer to searspartsdirect.com for some excellent exploded view diagrams of your washer for reference in locating components. If y

Posted on Oct 24, 2009

  • Jeff Rockwell
    Jeff Rockwell Oct 24, 2009

    You will need to remove the lower toe panel directly below the door to gain access to the inside cabinet to see where the leak may be coming from. The panel comes off by removing the screws under the bottom front edge of the panel. With the screws removed, the panel will drop down, then come off.

    NOTE: Propping the two front feet of the washer up with something (a 2x4 works well for this) will give you better access to the screws.

    The most common source of leakage on this washer is the rubber bellow around the door. It can develop cracks or tears over time and require replacement. A tell-tale sign is the front counterweight (looks like a concrete block on the front of the wash tub) looking wet. The counterweight will remain dry if the tub is sealed properly. From the inside of the washer, pull the rubber folds back on the door bellow and inspect the perimeter for any rips or tears. If the bellow is damaged, it must be replaced. The following link explains how:

    http://www.fixya.com/support/r385211-rep...

    If the bellow is intact, check the rear bellow seal where it connects to the front of the wash tub. If the clamp comes loose the bellow can shift and begin to leak. Tighten if necessary.

    Check the drain pump and hoses to ensure they are not leaking. The drain pump is directly in the front under the wash tub.

    Check the area directly below the wash tub. If the leak is coming from the wash tub iteself, you may have a bad tub seal. A replacement gasket doesn't cost much at all, but the labor involved is extensive.

    Check the air dome on the lower right hand side of the wash tub. There should be a small air hose attached that runs all the way to the pressure switch. This small air hose is how the pressure switch senses the pressure differential in the wash tub and determines when to shut the water off. If the air hose comes loose, water will pour out of the air dome into the cabinet bottom. Reattach if necessary.


    Another simple problem is the dispenser tube(s) that come through the door bellow. Sometimes, these small tubes will work their way behind the rubber in the door and leak when the washer attempts to fill or rinse. This is a simple matter of adjusting the tubes to ensure they are seated through the door gasket properly.

    If you have any questions, or require additional assistance, please let me know. I hope you find this information helpful.

    NOTE: You can refer to searspartsdirect.com for some excellent exploded view diagrams of your washer for reference in locating components. If y

  • Jeff Rockwell
    Jeff Rockwell Oct 24, 2009

    I apologize about the double submission. My keyboard went a little bezerk on me. If you are uncertain of any component location, please post back with your model number (located around the door opening), so that I may able to assist you further. I hope this helps you.

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