Panasonic SC PT860 Manuals
The above link is the owner's manual - it may help.
Here are some other ideas:
Try to find out if the crackling sound is coming from all speakers or just one - you may just have one bad speaker.
If the crackling happens at high volume settings, you may be overdriving the system - you'll just have to turn it down!
Try turning down the bass or the subwoofer level.
Is the crackling present with all sources (TV, cable, DVD, bluetooth)?
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