I bought a cq50 compaq laptop on e-bay it has a broken lcd so I hooked it up to a external moniter the only thing it does when I turned it on was it was booting up was the Compaq logo came on for a slip second and that was it what can I do from here
Hmm i'm having a similar problem with my sony vaio.
There is several things that could be the cause. Is the laptop getting very warm? are the fans spinning?
I would try a bit of compressed air in the air vents to see if that improves anything. Also if you have 2 ram sticks, try using just one, and try both ports. some times the connections are a little funny. Other than that I would take it all apart add one compoent at a time, its possible that something has failed
Try to boot up in safe mood if u cant do that or still just shows the compaq screen since lcd broken probably dropped which would or did damage internal such as the hard drive or other components
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ok I will try safe mode now how do I go about doing that? sorry I am very new to computers Thanks for your help
Can you access the BIOS?
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