I drilled out the nubs in the center of the screws. removed the screws, and took off the back plate. The problem is that the cord seems to be abraiding when it swivels, and eventually wears thru. It seems like a fire hazard and should be looked into by Rowena. Anyway, I cut out the damaged cord and reattached it. Problem fixed..
Hi,
I would try the white vinegar...
Also check out this tip...
Cleaning a Steam Iron White Scale and Brown Water
heatman101
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