Thank for your question anyway but i think you need to take a critical look at the glass and roller in there steaks on them as soon as you switch it on
2 what exactly did you use to clean these thing? remember you don't use rough surface to do the cleaning or use any chemicals for the cleaning
3. check o your cartridges and it's slot, use preferable cotton wool to clean the cartridge slots one after the other. and your problem is solve.
thank you
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