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Posted on Oct 20, 2009

EPSON Stylus CX7400 won't accept ink cartridge

I have an EPSON Stylus CX7400 printer/copier/scanner. It is out of black ink so we got a new, correct EPSON black ink cartridge. When we tried to change it though, the printer says the cartridge is not compatible with the printer. We thought there might be something wrong with the cartridge (because we've never had this problem before) so we got a new one and it is saying the same thing. The EPSON people said to take it to their service center...which is not very close to us! Any ideas???

1 Answer

78goldwing

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  • Posted on Oct 28, 2009
78goldwing
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Mine acts up this same way (more often than not). I've found that as I install new cartridges, it helps to "tilt" it towards the chip end so that it "rubs" as it's going in. You'd normally hold both sides when replacing a cartridge but I don't even touch the outer end as I do it & it seems to help the printer "see" the replacement when installed.

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Martin Smallridge

  • 419 Answers
  • Posted on Mar 25, 2009

SOURCE: Epson DX7450 won t charge ink

In some cases the chip on the cartridge will work for multiple models but this doesn't always mean that ALL cartridge colours will be the same.

It sounds like you either have the wrong magenta type or you have a cartridge which is incompatible. I'd look for a supplier that can confirm 100% that they have the correct chip for your printer and try that.

I should warn you that you may find that fixing the magenta provides you with a warning on a different cartridge as sometimes the chips interact with the printer in rather odd ways that give false positives or error indicators.. So be prepared.

Hope this helps somewhat.

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Anonymous

  • 1 Answer
  • Posted on May 15, 2009

SOURCE: Epson Stylus CX7400 Ink Light Problem

You need to open up the maintenance window and go thru the motions that you are changing the cartridges and this resets the ink levels back to full and sends data to the printer saying that they are full and the ink light disappears and it prints fine !!!

Just changing them doesn't seem to do the trick like on a lot of printers

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Martin Smallridge

  • 419 Answers
  • Posted on Jun 11, 2009

SOURCE: CX7400 will not accept non epson cartridge

I'm assuming the problem you're getting is that either:

  1. The printer itself is refusing the accept the cartridges

    OR

  2. Your computer is putting up a message complaining that you are using non-Epson cartridges and demanding that you change them.
If the problem is: #1 then chances are the cartridges are not compatible with your printer and you've been sold a batch that have the wrong chips (it happens)... If so, contact the seller and request a refund/replacement or just find a more reputable seller.

If the problem is #2 though you can deal with the nagging message by turning off Status Monitor as follows:
  • Start > Printers & Faxes
  • Locate your printer, right click and choose "Printing Preferences"
  • "Maintenance" tab
  • Click on "Speed & Progress"
  • Tick the box "Disable EPSON Status Monitor 3"
  • Click OK a couple of times to get back to the desktop.
Now if you print you should find that the nag screen doesn't show and leaves you alone.


Hopefully this will get you working again.

Cheers.

Martin



Anonymous

  • 1 Answer
  • Posted on Sep 01, 2009

SOURCE: need to reset ink cartridges without spending money

Check ebay I bought 5 x black, 4 x cyan,4 x magenta, 4 x yellow for $23.00 free shipping! they work perfect

Anonymous

  • 83 Answers
  • Posted on Feb 18, 2010

SOURCE: Epson Stylus CX4500 scanner

hi.. i checked the epson website, and fortunately, i found a driver for your windows 7,
click this link
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=25301&prodoid=36478881&infoType=Downloads&platform=Windows

and download :

TWAIN Driver and EPSON Scan Utility v3.04A
Windows 7 32-bit Edition compatible, Windows 7 64-bit Edition compatible, Windows Vista 32-bit Edition, Windows Vista 64-bit Edition
epson12258.exe


this is compatible for your printer, goodluck

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You are a ******* and I WILL NEVER BUY A PIECE OF **** EPSON AGAIN...THESE PRINTERS ****
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