DVD/ROM won't read disks . ITs a Toshiba Equium A100-027 and I have already contacted Toshiba support and tried the windows registery key solution and another windows solution , none of them fixed the problem . I also reinstalled the Driver Software.
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Is CD/DVD showing in my computer? Are you reading retail or homemade CDs? Use retail to test reader, any will do. Not all homemades work in all readers. Look here: http://repair.laptopsinfo.net/How_to_open_toshiba_equium_laptop
CD-ROM and DVD-ROM. ROM stands for "Read Only Memory". On the other hand, CD-RW, DVD-RW stand for "Read/Write". So, if the specs of your laptop say that you only have a DVD-ROM, not COMBO or something ending in RW, then you laptop's optical drive is simply not built for writing to discs.
If you are asking for the information regarding the ODD here it is: DVD SuperMulti (+/-R double layer) with Labelflash? drive supporting 11 formats * Maximum speed and compatibility: CD-ROM (24x), CD-R (24x), CD-RW (4x), DVD-ROM (8x), DVD-R (Single Layer, (8x)), DVDR (Double Layer, (4x)), DVD-RW (4x), DVD+R (Single Layer, (8x)), DVD+R (Double Layer, (4x)), DVD+RW (4x), DVD-RAM (5x) * Supports Labelflash? media to burn high quality labels directly on the disk. If not ( Cant read CD or DVD ) then most likely the lens on the ODD is already busted. or ODD cant be detected then just go to the Website support.toshiba.com and download the latest update for the ODD. And install the driver on your NB and restart the NB. If still the same then the ODD you have is already busted what you need to do is to buy a new ODD.
Internal the pickup assy. (the laser) there are three components that read the discs, one for DVD one for CD and one for the DVD-ROM its likely that the DVD-ROM laser has gone out.
Take the drive out and get the part number and look it up online on ebay or the like :-)
Toshiba tech support for this one.
If it is not accepting the cleaner disk - you have to wonder if something is already intere or do you mean will not rune the disk?
Inwhich case it is a drive failure and needs replacement[of drive if available] or whole machine.
Contact Toshiba first though it may be a known issue.