Lexmark X8350 All-In-One InkJet Printer Logo
Posted on Oct 20, 2009
Answered by a Fixya Expert

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I am unable to receive faxes, although I am able to send them. How do I correct this?

1 Answer

Don Farrell

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  • Posted on Oct 20, 2009
Don  Farrell
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Joined: Apr 19, 2009
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More then likley you just have not set the printer to receive faxes. If you have the User's Guide the information is contained under the fax chapter.

If you do not have the manual, please let me know.

Don

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I Cannot Receive a Fax - the pages are blank

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You probably have to set something up in your settings.

Usually this goes: Settings>Fax Setup>Receive

Of course, this is generic, and all Fax machines are different. Is there a model number?
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3)Make sure there is enough toner and paper for the machine.

4)Tone or Pulse Dialing,depents in witch country you are make sure it is set correctly Tone or Pulse.You will find it under user settings.

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6)And then there can be a problem with you fax machine' NCU PCB board,there is to gas arresters one for send and the other for receive.If one of them are faulty you will have to replace the NCU.The gas arresters is not available as a part.
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1. Press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 10 times till it reads "Max Send Speed."

5. Now press the "Right Arrow" button and choose "9600 bps."

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