Question about HP DESKJET PRINTER, HP OR COMPATIBLE

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I have an HP Deskjet D1430 and it is having a spooler problem. It says the printer is offline and when I try to change it,it comes up with error 0x00000005. I tried reloading the printer from the disk and it works briefly then it goes back. I look at open active printers and it looks like it is printing then stops and empties out the active printer screen.

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The first step you need to do is .. delete the printer icon from the printers and faxes icon.
then insert the cd and browse to its folders..
then under util > ccc > bin > uninstall_L3.
run this file..
it will uninstall the software completely..
> after that install the software again..

> prefferably go to hp.com .. download the printer software and download it.. and install the software again ..

let me knw if it fix the issue,

Posted on Oct 20, 2009

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