Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System Logo
Posted on Oct 18, 2009

Ice maker does not make ice. water will dispense thru door and I replace the water filter every six months.

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  • Posted on Oct 27, 2009
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I had the same problem. There is air in the line therefore you need to dispense about 3 gallons of water from the dispenser and that should slove the problem. Also, take a clean soft cloth or paper iowel and wipe the ice make sensor (if you have one) and the reciever. There is one on each side of slightly below the ice maker. Should be a flashing or steady red light ....follow the flashing red light to the other side.

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Model PLHS267ZA ice maker does not fill with water. Water dispenses from door ok. Frozen inlet? How can I cycle the ice maker to try to fill with water?

Thank you for your inquiry, friend!

Based off what you have described your Frigidaire refrigerator's icemaker is not filling with water and it is still dispensing from the door. Sometimes if the filter is bad water may still dispense but will not make ice. It is recommended to change out the water filter every six to nine months.

You can also pull the refrigerator out from the wall and check the fill tube to make sure it is not frozen. The fill tube is a green line that connects to the upper right corner of your refrigerator. Make sure to turn off the water before checking the line. You should be able to grab the line and twist 45 degrees counter clockwise to pull the tube out. Check and make sure no ice has formed, if ice has built up inside of the line hold the tube in your hand for three to five minutes to loosen it out and remove it. To reinstall the tube insert it back and twist it 45 degrees clockwise. Hopefully this is helpful. -Matt

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How do I "Prime the Water Supply System" refereed to in use and care guide that came with my new Kenmore French Door Bottom Freezer, #253.70413411. Cannot find instructions in the manual only reference to...

Assuming you followed the water line installation directions and you have water available to your new refrigerator/freezer here is the rest of the "priming" info you requested. (basically it tells you how to run a bunch of water through the system by filling cups or glasses to remove any debris and/or air...

Automatic Ice & Water Dispenser
Priming the Water Supply System
1. Begin filling the tank by pressing and holding a drinking glass against the water dispenser paddle. 2. Keep the glass in this position until water comes out of the dispenser. It may take about 1½ minutes. 3. Continue dispensing water for about three minutes to flush the system and plumbing connections of any impurities (stopping to empty the glass as necessary).
Ice Maker Operation & Care After the refrigerator is installed properly and has cooled for several hours, the ice maker can produce ice within 24 hours. The ice maker will fill the ice bin from the rear. You must dispense some ice to force the ice forward in the bin. This will allow the bin to fill completely.
Turning the Fresh Food Ice Maker On and Off Ice production is controlled by the ice maker's On/Off icon on the control panel. Press and hold the "Ice Off" icon for three seconds to turn the ice maker "ON" or "OFF". The ice maker is turned off when the LED above the "Ice Off" icon is illuminated.
Using the Ice Maker after Installation Before making ice for the first time, be sure to prime the water supply system. Air in new plumbing lines can result in two or three empty ice maker cycles. Furthermore, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.
CAUTION
For proper dispenser operation, recommended water supply pressure should fall between 30 psi and 100 psi. Excessive pressure may cause water filter to malfunction.
NOTE The water dispenser has a built-in device that shuts off the water flow after three minutes of continuous use. To reset this shutoff device, simply release the dispenser paddle.
IMPORTANT On occasion, unusually small ice cubes may be noticed in the bucket or in dispensed ice. This could occur in normal operation of the ice maker. If you start seeing these more frequently, it may be an indication of low water pressure or the water filter needs to be replaced. As the water filter nears the end of its useful life and becomes clogged with particles, less water is delivered to the ice maker during each cycle. Remember, if it's been six months or longer since you last changed your water filter, replace the water filter with a new one. Poor quality household water may require the filter to be changed more frequently.
IMPORTANT Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator. If you cannot connect a water supply, set the ice maker's On/Off icon to Off and turn off the water supply valve; otherwise, the ice maker's fill valve may make a loud chattering noise when it attempts to operate without water.
Hope this helps. Randy
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We have an Electrolux S/S side by side w/Ice&water though the freezer door. The water flow through the door has been inoperative for several months but the ice maker continued to work fine. Water...

check and see if there is a built in filter pack inside the back of the fridge or it could possibly be that one of the lines has froze internally and or the open close valve at the water inlet inside has worn out
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I have a side by side with ice/water dispenser on the freezer side of the door. a couple of months ago the ice maker stopped working and just today the water stopped coming out the dispenser and none of...

1light not work , may lightbuld loose in the socket , or door switch
2 ice maker not work? may the ice maker arm shut-off. sut-off arm to be on(sure be down position)
3 is the ice maker switch in the off positio ( on some models)
4 is the freezer door not closed completely ? if it will not shut all the way,push the door firmly shut for the water dispenser poblem
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Side by side refrig - ice maker and water don't work after replacing the filters. is there a re-set?

Removing a water filter from the inside of your Frigidaire brand refrigerator:


Removing and replacing a water filter - upper right hand corner inside location

Filters situated up front in the refrigerator compartment of Frigidaire-built side-by-side refrigerators are relatively simple to replace. Follow these steps:
  1. Open the door of the refrigerator compartment of your Frigidaire brand side-by-side refrigerator. The filter is located in the upper right hand corner. It has a push button for quick release just to the right of the filter.


  2. Locate the icemaker On/Off power switch and place it in the OFF (o) position.


  3. Push in on the filter release button and pull the filter all the way out to remove it. Remove new filter from its packaging and remove the protective plastic caps. Insert the new filter in the same manner it was removed. Make sure to push in firmly on the filter until you hear the filter cartridge click in place.


  4. Return the icemaker's power switch to the On (l) position.


  5. Condition the filter by running water through the dispenser for about three minutes. This will flush the filter of all fine carbon particles.


  6. In some models, you will have to reset the filter status light. It is located on the ice and water dispenser control panel. Push in on it for ten to fifteen seconds until the green, red, and amber lights flash. If your refrigerator model does not have a filter status light, you should make a note on a calendar, or place a month sticker on your filter to remind you to replace the filter again in six month's time.



Note: Replacing this type of filter is a quick process - there is no need to unplug your refrigerator or shut off the water supply when replacing it. Also, this filter should be replaced every six months.



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  • The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
  • Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. 
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Just replace GE's filter with a standard inline filter that hooks to 1/4" water line tubing. Sounds like their filter has no flow rate either...
Here's a popular one:
http://cgi.ebay.com/AICRO-GAC-IN-LINE-FILTER-2-X-10-X-1-4-FNPT-JG-FIT-/390180520853?pt=LH_DefaultDomain_0&var=&hash=item99ab36a9be#ht_500wt_721
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Faulty water inlet valve is the most likely fault
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