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An ERR 2 may be cleared by a simple reset of the coffee maker. This
means unplugging the unit and plugging it back in. When powered back
on, select a brew function to see if the error reappears.
If it does, ERR 2 indicates an internal error with the computer of the
warming plate. This may be covered under Kitchenaid's 1 Year Hassle
Free Warranty. I would advise you to call Kitchenaid Customer Service
to see what options are available to you. Repair is not recommended, as
it is not cost effective for the company or the consumer.
Their toll-free telephone number is 1-800-541-6390.
If “Err4” appears on the brew
timer display:
A button is jammed. Unplug the
Coffee Maker, press each button
several times, then plug the Coffee
Maker back in. (If the Coffee Maker
has been stored or used in a cool
environment, warm the unit to
normal room temperature before
doing this.) If “Err4” appears again
on the display, repeat this procedure.
• If “Err1”, “Err2”, or “Err3”
appear on the brew timer
display:
Press the On/Off Button to reset the
Coffee Maker. If the error codes
reappear, there is a problem with the
Coffee Maker electronics. Please refer
to the Warranty and Service section
beginning on the following page.
If the problem cannot be fixed with
the steps above, please refer to the
Warranty and Service section
beginning on the following page.
Err2 is a failed heating element. There is no fix or replacement parts sold. I was lucky I had a receipt, even out of the year warranty they(KitchenAid) are still replacing it.
An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears. This may take a few moments.
If the code does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer. That said, there are no specific offerings for certified service centers that may be recommended.
Kitchenaid's toll-free telephone number for Canada is 1.800.807.67777
The manual that came with my coffee maker (same Kitchen Aide & same ERR2) says if pushing the on/off button a few times to reset it doesn't fix it, it's probably an electrical problem. It comes wirh only a 1 year warranty (mine's about 2 years old). If your maker is less than 1 year old you can call 1-800-541-6390 (M-F 8am-8pm, Sat 10am-5pm Eastern time) for a replacement. Otherwise, you just have to get a new coffee maker. I found no instructions to send it in to get it repaired.
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